Salon & Spa Leader

Life Time • Jacksonville, FL

8d

About The Position

The Salon & Spa Leader leads spa and salon services and retail staff in promoting and providing sales, services, and products that exceed customer expectations. The role drives revenue, oversees departmental operations and financial performance, and ensures excellent customer service. It is responsible for the overall direction, coordination, and supervision of the Life Spa Department team members, and provides leadership in support of Life Time’s mission statement.

Requirements

• High school diploma or GED.
• 1 to 2 years of experience in salon, spa, hospitality, or retail leadership.
• Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Spa Manager Certification.
• Appropriate state, county, or city licenses, as required by law.

Nice To Haves

• Experience in administrative or operational work and computer skills.

Responsibilities

• Provide weekly or monthly coaching sessions to develop, support, and educate team members, build strong professional relationships, and support team-member retention.
• Monitor the LifeSpa profit and loss statement and make adjustments in accordance with budgetary guidelines.
• Use customer-service and communication skills to develop relationships with members and connect them with, and educate them about, salon and spa services and products.
• Work at the coordinator desk for 18–20 hours to provide in-the-moment coaching and business-building best practices to the team.
• Direct, coordinate, and supervise Life Spa Department team members.
• Oversee department operations, financial performance, and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED