Salon Receptionist
About The Position
Anastasia Beverly Hills is seeking a Salon Receptionist for its salon in Beverly Hills. The role is suited to someone with a passion for people and service, retail experience, strong communication skills, and the ability to build collaborative relationships. The receptionist must consistently follow the company’s guidelines and standards, be receptive to coaching from the Salon Manager, and thrive in a client-focused, entrepreneurial environment. This is a temporary, full-time position with a 90-day trial period and the possibility of conversion to a permanent full-time position. The schedule is Tuesday through Saturday, 9:00 a.m. to 6:00 p.m., working in person at the Beverly Hills salon. The starting base salary range is $20.00–$22.00 per hour. Compensation may vary based on qualifications, skills, competencies, experience, and geographic location. The company offers a competitive compensation package with full benefits and a 401(k) plan with company matching contributions.
Requirements
- Previous experience in a clerical or customer service environment.
- Positive and professional presence.
- Excellent telephone etiquette and skills.
- Excellent verbal and written communication skills.
- Strong sense of ownership for salon activities and ability to handle confidential and specialized information.
- Excellent organizational skills.
- MS Office experience.
- Ability to work efficiently in a team, take initiative, and move a project through completion.
- Excellent listening skills and ability to relay information to others.
- Ability to work well under pressure in a fast-paced, rapidly changing environment.
- Availability to work in person at the Beverly Hills salon Tuesday through Saturday, 9:00 a.m. to 6:00 p.m.
Nice To Haves
- Retail experience.
Responsibilities
- Answer phones and direct calls.
- Book salon customer appointments and call customers to confirm appointments.
- Process transactions for customer services.
- Greet customers and direct them to the proper station.
- Perform clerical and administrative duties.
- Handle incoming and outgoing packages and mail, including UPS and FedEx.
- Maintain a safe and clean reception area by following procedures, rules, and regulations.
- Assist with sales of ABH products in the salon.
- Deliver exceptional client service.
- Receive positive and constructive feedback professionally.
- Adhere to ABH Dress Code guidelines.
- Offer refreshments to customers.
Benefits
- Full benefits.
- 401(k) plan with company matching contributions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
