Salon Receptionist

Anastasia Beverly Hills • Beverly Hills, CA

4d • Onsite

About The Position

Anastasia Beverly Hills is hiring a Salon Receptionist for its salon in Beverly Hills. The role serves salon customers and supports reception, administrative, and sales activities. The ideal candidate has a passion for people and service, retail experience, strong communication skills, and the ability to follow guidelines and standards and receive coaching from the Salon Manager. Success in the role calls for a collaborative approach, a strong commitment to client service, and comfort working in an entrepreneurial environment.

This is a temporary, full-time position with the possibility of conversion to a permanent full-time role. It has a 90-day trial period and requires in-person work Tuesday through Saturday, 9:00 a.m. to 6:00 p.m., at the Beverly Hills salon. The starting base salary is $20.00–$22.00 per hour; compensation may vary based on qualifications, skills, competencies, experience, and location.

Requirements

• Previous experience in a clerical or customer service environment.
• Positive and professional presence.
• Excellent telephone etiquette and skills.
• Excellent verbal and written communication skills.
• Strong sense of ownership for salon activities and ability to handle confidential and specialized information.
• Excellent organizational skills.
• MS Office experience.
• Ability to work efficiently in a team, act as a self-starter, and move a project through completion.
• Excellent listening skills and ability to relay information to others.
• Ability to work well under pressure in a fast-paced, rapidly changing environment.
• Availability to work in person at the Beverly Hills salon Tuesday through Saturday from 9:00 a.m. to 6:00 p.m.

Nice To Haves

• Retail experience.
• Organizational skills, prioritizing, multitasking, and professionalism.

Responsibilities

• Answer phones and direct calls.
• Book salon customer appointments and call customers to confirm appointments.
• Perform transactions for customer services.
• Greet customers and direct them to the proper station.
• Perform clerical and administrative duties.
• Handle incoming and outgoing packages and mail, including UPS and FedEx.
• Maintain a safe and clean reception area by following procedures, rules, and regulations.
• Assist customers with sales of ABH products in the salon.
• Deliver exceptional client service.
• Receive positive and constructive feedback professionally.
• Adhere to ABH Dress Code guidelines.
• Offer refreshments to customers.

Benefits

• Full benefits.
• 401(k) plan with matching contributions from the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed