Licensed Salon Manager

Hair Cuttery Family of Brands•Chapel Hill, NC

About The Position

Hair Cuttery is seeking a Salon Manager to lead salon growth, profitability, team development, and guest experience. The manager is described as the primary driver of the salon’s business performance and culture, combining people leadership with hands-on salon work. They coach and mentor Salon Professionals, recruit stylists, build relationships with local beauty schools, and lead by example while performing services and following established hair guides. The role uses data and digital tools, including the Stylist App and Zenoti, to support sales, scheduling, and salon reputation. The Salon Manager also maintains a safe, clean, inspiring workplace and adheres to State Board and OSHA standards. The position offers a supportive leadership team and reports to a District Leader. Compensation is performance-based and may include service and retail commissions and tips; all compensation meets wage-law requirements. The posting describes medical, dental, vision, 401(k), life insurance, PTO/vacation, and other benefits. The role is available in DE, FL, IL, IN, MD, NJ, NC, PA, VA, and WV.

Requirements

  • Hold a cosmetology license in the state where applying.
  • Be eligible to work in the United States.
  • Basic math skills for cash and inventory tasks.
  • Ability to stand, walk, and perform repetitive salon motions throughout the shift; dexterity is required.
  • Ability to work in a salon environment with exposure to hair chemicals, scents, and fumes.
  • Commitment to attending required training and events.

Nice To Haves

  • At least 12 months in a prior leadership role is preferred.
  • Experience motivating a team, handling difficult conversations, and maintaining morale.
  • Comfort with business metrics, including payroll percentages and performance scorecards.
  • Strong communication skills.

Responsibilities

  • Recruit stylists, partner with local beauty schools, and build a salon team.
  • Lead by example in salon services and demonstrate how to deliver a positive guest experience.
  • Use data and digital tools, including the Stylist App and Zenoti, to support sales goals, optimize schedules, and improve the salon’s reputation.
  • Coach associates using the IGROW model and support their career development.
  • Maintain a safe, clean, and inspiring salon environment while following State Board and OSHA standards.
  • Manage salon business performance, including payroll percentages and performance scorecards.
  • Perform salon services and model established hair guides.
  • Communicate with team members through one-on-one development meetings and internal social channels.
  • Attend all required training and events.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • PTO/vacation
  • Service and retail commissions and tips
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