Salon Director

Sun Tan City • Springfield, MO

1d

About The Position

The Salon Director leads a team to create and maintain the Sun Tan City experience for clients and exercises discretion in managing the salon’s overall operation. The role involves supervising and directing employees, making staffing decisions, ensuring client satisfaction and service quality, motivating staff to meet performance goals, addressing minor maintenance issues, maintaining salon cleanliness, and managing safety and security. The Salon Director models Sun Tan City’s principles to deliver an exceptional client experience.

This position requires a minimum 40-hour, five-day workweek, including a varying number of mid and/or closing shifts each week as determined by supervisors according to business trends and staffing needs.

Requirements

• Management and/or sales experience.
• Basic computer skills, including the ability to use Word, Excel, and Outlook.
• Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
• Strong knowledge of client service techniques and operational practices.
• Strong problem-solving and organizational/planning skills.
• Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
• Team-building skills.
• Ability to prioritize and delegate.
• Ability to work a minimum of five days and 40 hours per week, including a varying number of mid and/or closing shifts each week.
• Ability to stand and walk for long periods.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, and other items from floors.
• Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

• College education is preferred but not required.

Responsibilities

• Develop and coach employees to provide excellent client experiences.
• Respond promptly to client concerns and issues.
• Set a positive example and maintain a calm demeanor during high-volume periods.
• Hold team members accountable for quality client service.
• Develop action plans to achieve company performance metrics.
• Motivate and instruct the salon team by implementing company programs.
• Promote Sun Tan City’s culture, values, and mission with integrity and honesty.
• Plan, identify, communicate, and delegate responsibilities to support smooth operations.
• Oversee salon cleanliness, maintenance, sanitation, and organization.
• Manage staffing levels to support employee development and salon operations.
• Follow applicable wage and hour laws for non-exempt employees and minors.
• Use operational tools, including labor guidelines, reports, cash management, and inventory management, to plan for operational excellence.
• Use financial reports to identify and address trends and salon performance issues.
• Conduct performance assessments, provide feedback, and set challenging goals to improve sales performance.
• Manage ongoing sales.

Benefits

• Performance-based bonus and competitive bonus plan.
• Competitive salary and wages based on experience and abilities; pay starts at $19.23.
• Employee discounts on products, services, and salon offerings.
• Flexible scheduling.
• Opportunities for advancement and employment growth.
• Training and development.
• Free use of company services for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed