Salesperson - Crest Honda

Sonic Automotive•Nashville, TN

5d•$50,000 - $250,000

About The Position

The Salesperson (also described as an eSales Agent or Sales Agent) generates sales appointments with customers who contact the dealership online to purchase new or pre-owned vehicles. The role provides a premium customer experience by responding to inquiries promptly, professionally, accurately, and courteously. It uses lead management tools, CRM software, and the internet to manage inquiries, update customer files, and track customer interest. The employee will be trained on the dealership’s products and services and will become knowledgeable about inventory, financing, and incentive programs. The position offers an annual commission-based pay range of $50,000–$250,000.

Requirements

Must be authorized to work in the USA.
Must perform duties and responsibilities safely.
Must be able to pass pre-employment testing, including background checks, an MVR check, a drug test, and a credit report check.
Must have a valid driver license.
Must be able to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Respond to internet inquiries with courtesy, accuracy, and professionalism.
Enter customer inquiry data into the CRM promptly and accurately.
Generate sales appointments.
Conduct phone surveys to assess customer preferences and the quality of their experience.
Use lead management tools effectively.
Compile required reports, forms, and other documentation in a timely manner.
Perform other job-related duties as assigned.
Act ethically, provide a high degree of customer satisfaction, and be honest in dealings with customers.
Manage inquiry flow, update customer files, and track customer interest using lead management tools, CRM software, and the internet.
Learn the dealership’s products and services and become knowledgeable about inventory, financing, and incentive programs.