Salesforce Platform Owner

Farmer's Fridge Careers • Chicago, IL

1d

About The Position

Farmer’s Fridge is hiring a full-time, in-house owner for its Salesforce platform, which supports Sales, Channel, Finance, Account Management, and Marketing. Reporting to the VP of Revenue Operations, the Salesforce Platform Owner translates business needs into effective workflows, maintains data accuracy and access controls, and establishes the intake process and documentation needed to make Salesforce a trusted system across teams.

This is a high-ownership individual contributor role. During the first 90 days, the owner will audit data quality, permissions, and technical debt; address the most significant data gaps; and launch a single intake queue for Salesforce requests. The role also manages user setup and training, testing and releases, platform documentation, and coordination with Accounting on the Salesforce and Sage Intacct integration.

Requirements

• Salesforce Certified Administrator certification.
• At least 3 years of hands-on Salesforce administration experience.
• Experience as a sole or lead Salesforce administrator, with the ability to describe a system cleaned up or rebuilt and its before-and-after results.
• Skill in connecting business needs to Salesforce workflows and data architecture.

Nice To Haves

• Salesforce Platform App Builder certification.
• Experience as a lead administrator or CRM owner.

Responsibilities

• Map end-to-end processes and user flows across teams to design Salesforce workflows that solve business problems and eliminate manual workarounds.
• Partner with teams to ensure clean, consistent data capture through well-defined, non-overlapping fields.
• Enforce required fields, status and date integrity, and contact-record health across Accounts, Opportunities, and fridge records.
• Build validation rules and permission sets to prevent incorrect data entry, and conduct quarterly reviews of user access and permissions.
• Maintain the fridge lifecycle data model, including install, removal, conversion, and Loss Leader statuses and dates.
• Build and maintain flows, page layouts, reports, and dashboards.
• Build lead-to-opportunity attribution that does not depend on representatives converting leads.
• Partner with Accounting on the Salesforce and Sage Intacct integration so invoice and payment status is available on the account.
• Review each Salesforce seasonal release and recommend which features to enable.
• Run a single intake queue for Salesforce requests, with clear priorities and turnaround times.
• Own user setup, training, and release notes; manage sandboxes, testing, and releases so changes are tested before going live.
• Document every object, field, flow, and integration, including existing consultant-built work, so platform knowledge stays in-house.
• In the first 90 days, audit data quality, permissions, and technical debt; fix the top data quality gaps; and launch the single intake queue.

Benefits

• Medical, dental, and vision insurance, with multiple plans available.
• 401(k) with immediate employer match vesting.
• Paid time off, including vacation, sick leave, and holidays.
• Paid sabbatical after five years of service.
• Employee discounts.
• Employee Assistance Program (EAP).
• Company performance-based bonuses and equity.
• Daily Farmer’s Fridge meals and office snacks.
• Cross-functional collaboration, open access to leadership, and regular business updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed