Salesforce Platform Engineer

NobleReach Foundation•Tysons Corner, VA

About The Position

NobleReach Foundation is a civic leadership platform focused on strengthening national service and connecting leaders with opportunities to serve the public good. The Salesforce Platform Engineer helps develop Salesforce as the organization’s trusted data intelligence layer, connecting program, relationship, event, and engagement information for people and AI agents. Reporting to the SVP, Technology Operations & AI Enablement, the role begins with contributing to the migration from Salesforce Government Cloud to a nonprofit or commercial environment, working with Salesforce and an implementation partner. The engineer will progressively take on internal Salesforce configuration, integrations, adoption, and AI capabilities, including Agentforce. Over time, the position is expected to shift from primarily platform administration toward a more balanced mix of platform and AI engineering.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related discipline.
Salesforce Administrator certification.
At least 2 years of hands-on Salesforce administration or platform experience in a production environment.
Strong declarative Salesforce skills, including Flow, security models, data modeling, and reports.
Familiarity with release management, sandboxes, data quality, and integration patterns.
Hands-on experience with Agentforce, generative AI, or AI agents, including an example of automating a process or improving a decision.
Experience with Sales Cloud.
Clear communication skills, including the ability to explain technical concepts to non-technical users.
Entrepreneurial mindset and a strong desire to have an impact on society.
Ability to thrive in a fast-paced, dynamic, entrepreneurial environment and exercise flexibility and good judgment in complex situations.
Curiosity and desire to learn.

Nice To Haves

Additional Salesforce certifications, such as Platform Developer I or Agentforce Specialist.
Experience contributing to a Salesforce organization migration or re-platforming.
Working knowledge of Apex, Lightning Web Components, SOQL, and APIs, with sound judgment about when code is appropriate.
Experience with Data Cloud or another customer data platform.
Active participation in the Salesforce community, such as Trailblazer or user groups.
Experience in a nonprofit, regulated, or government-adjacent environment.

Responsibilities

Contribute to the migration from Salesforce Government Cloud, including data mapping, testing, user acceptance testing, and validation of migrated data, automation, and permissions.
Learn and progressively take over configuration, implementation, and training work handled by the implementation partner.
Administer and configure Salesforce objects, permissions, Flows, reports, and dashboards using a declarative-first approach, with code or APIs when needed.
Help unify program, relationship, event, and engagement data, including through Data Cloud, and maintain data quality through deduplication, validation, and documentation of data flows.
Build, test, and support Agentforce agents and AI-assisted workflows, and help move successful prototypes into production.
Build and support integrations with Microsoft 365, Slack, marketing and event platforms, approved AI tools, and AppExchange solutions.
Partner with the Applied AI team, IT Security, and the internal AI Council on AI use cases, data access, security, and governance.
Deliver end-user training, documentation, and office hours to encourage Salesforce adoption and help colleagues learn the platform.
Maintain the enhancement backlog, follow change control and release processes, monitor platform health and Salesforce release impacts, and recommend improvements.
Ensure platform decisions support how program teams serve Scholars, partners, and participants, and advance NobleReach’s mission.