Salesforce Platform Analyst

Battelle • Columbus, VA

4d • $81,600 - $116,300 • Hybrid

About The Position

Battelle is seeking a Salesforce Platform Analyst to configure, deliver, and support Salesforce solutions across Sales Cloud, Marketing Cloud, and integrated applications that support high-priority Sales and Marketing processes. The analyst partners with process owners and stakeholders to understand business requirements, analyze data and processes, and determine effective technical solutions. The role bridges business and technology teams, translating business needs into actionable technical requirements and delivering solutions from initial concept through post-production support.

The position is hybrid and based at Battelle's corporate offices in Columbus, Ohio, or Crystal City, Virginia. Applicants must be authorized to work in the United States; Battelle cannot sponsor or take over sponsorship of an employment visa.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline; five years of experience as a developer; or an equivalent combination of education and experience.
• At least 3 years of experience designing, customizing, implementing, integrating, and supporting Salesforce solutions, including Sales Cloud and Marketing Cloud or related Salesforce technologies, in an enterprise environment.
• Hands-on experience developing Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, Salesforce Flow, SOQL, and REST/SOAP APIs.
• Experience designing and implementing Salesforce integrations with enterprise platforms, including ERP, data warehouse, identity management, and cloud-based solutions.
• Experience with application lifecycle management, source control, CI/CD pipelines, testing, deployment automation, and release management for Salesforce solutions.
• Strong understanding of enterprise application architecture, security, data modeling, governance, and platform best practices.
• Ability to work closely with business stakeholders to gather requirements, analyze processes, and translate business needs into scalable technical solutions.
• Authorization to work in the United States; employment visa sponsorship is unavailable.

Nice To Haves

• Experience with Microsoft Power Platform technologies, including Power Apps, Power Automate, Copilot Studio, Dataverse, and Power BI.
• Salesforce certifications such as Platform Developer I/II, Application Architect, System Architect, Administrator, or related credentials.
• Background supporting, developing, and migrating Microsoft Power Platform or Dynamics 365 solutions.
• Experience with commercial ERP systems and enterprise application integrations.
• Experience working in hybrid Salesforce and Microsoft application ecosystems.
• Background that would not preclude the granting of a security clearance.

Responsibilities

• Configure and administer Sales Cloud and Marketing Cloud, including managing the Salesforce security model, user provisioning, licenses, profiles, permission sets, roles, and multi-factor authentication.
• Develop proofs of concept to validate complex business requirements and refine solution designs.
• Extend the platform with programmatic solutions when declarative options are insufficient, using AMPscript, SSJS, Apex invocable actions, and LWC; partner with developers on more complex code.
• Manage configuration changes and deployments through a controlled release process, using sandboxes, change sets, or CI/CD tooling in accordance with architecture, governance, and information security requirements.
• Build and maintain reports, dashboards, and Marketing Cloud analytics for sales and marketing leadership.
• Facilitate information-gathering sessions with sales, marketing, and process owners to analyze processes, identify challenges, and find improvement opportunities.
• Translate business requirements into user stories and configuration tasks with clear acceptance criteria.
• Evaluate configure-versus-customize-versus-AppExchange options and recommend solutions for process and systems gaps.
• Develop detailed estimates for schedule, labor, and contractor needs.
• Follow project management methodology and produce required artifacts and documentation.
• Support end users after deployment, participate in continuous improvement initiatives, and provide consultation and guidance to stakeholders.

Benefits

• A flexible, compressed work schedule that for most employees provides every other Friday off.
• Hybrid work flexibility through a model of 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs.
• Paid time off.
• Medical, dental, and vision coverage with wellness incentives and benefits, plus optional supplemental benefits.
• Coverage for partners, gender-affirming care and health support, and family formation support.
• 401(k) retirement savings plan; for most employees, Battelle contributes 5% whether or not the employee contributes and matches employee contributions.
• Tuition assistance for higher education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level