Salesforce Platform Owner

Brooklyn Sports & Entertainment•New York, NY

6h•$90,000 - $135,000•Onsite

About The Position

Brooklyn Sports & Entertainment is seeking a Salesforce Platform Owner to lead the architecture, hands-on development, and technical management of its Salesforce platform and connected commercial technologies. The role is responsible for delivering intuitive, reliable, and scalable systems that improve commercial-team productivity, support revenue generation, and enable data-driven decision-making. Reporting to the Head of Sales Enablement & Analytics, this hands-on individual contributor will serve as the primary technical owner of Salesforce. The role combines advanced development expertise with architectural leadership across platform architecture, data models, integrations, development standards, DevOps, and reliability. The Platform Owner will personally develop solutions, establish technical standards, review external partners’ work, and collaborate with IT, enterprise data, and commercial teams. The position will also evaluate Salesforce capabilities, including AI and automation, for opportunities to improve operations. The position works closely with Sales Enablement & Analytics, IT, enterprise data teams, and commercial business leaders to build a scalable, secure, and innovative technology foundation that supports the company’s growth. The role is based primarily in an office in Industry City, Brooklyn. Occasional availability outside standard business hours may be needed for critical releases, production issues, and business needs; attendance at games and other events on evenings, weekends, and holidays may also be expected. The stated base salary range is $90,000–$135,000, with bonus potential. Full-time employees are eligible for a range of total rewards, including medical, dental, and vision coverage, HSA and FSA eligibility, a 4% 401(k) employer match, PTO, company holidays, parental leave after six months of service, access to Barclays Center events subject to ticket availability, and free onsite lunch Monday through Thursday and an onsite barista bar.

Requirements

At least 5 years of hands-on Salesforce experience, including significant experience in a Salesforce architect, lead developer, or platform ownership role.
Advanced proficiency in Apex, Lightning Web Components, SOQL, and Flow, including governor limits, bulkification, automated testing, and code quality standards.
Experience designing and maintaining complex Salesforce data models, sharing architecture, security configurations, and enterprise-scale solutions.
Hands-on experience with source-driven development, Git, Salesforce CLI, CI/CD pipelines, and release management tools such as Salesforce DevOps Center or equivalent platforms.
Strong understanding of Salesforce platform architecture, performance optimization, technical governance, and production support.
Experience designing, implementing, and supporting integrations using REST and SOAP APIs, platform events, middleware, and data warehouse technologies.
Experience building Salesforce applications and interfaces with Lightning App Builder, Dynamic Forms, and Salesforce Lightning Design System.
Experience reviewing code, establishing development standards, and providing technical direction to external development partners or consultants.
Strong analytical and problem-solving skills, sound architectural judgment, and ability to manage competing priorities.
Excellent written and verbal communication skills, including explaining technical concepts and architectural decisions to non-technical stakeholders.
Ability to work independently and collaborate effectively with commercial, technology, and data teams.
Bachelor’s degree in computer science, information systems, or a related field, or equivalent practical experience.
Proactive ownership of platform performance, reliability, and continuous improvement; ability to balance long-term architecture with immediate business needs, build intuitive user experiences, communicate tradeoffs, influence decisions, adapt to emerging technologies, and understand how technology supports productivity, customer relations, and revenue growth.

Nice To Haves

Salesforce certifications such as Platform Developer II, Application Architect, or Platform Sharing and Visibility Architect.
Experience with Salesforce Data 360, Agentforce, CRM Analytics, Slack platform development, or AI-assisted development tools.
Familiarity with commercial enablement technologies such as ZoomInfo, Zoom Phone for Salesforce, Ambition, LinkedIn Sales Navigator, or similar platforms.
Experience in sports, live entertainment, hospitality, or another high-volume commercial environment.

Responsibilities

Own the Salesforce platform end to end, including architecture, data models, security configurations, governance standards, and the long-term technical roadmap.
Lead hands-on Salesforce development using Apex, Lightning Web Components, SOQL, Flow, and integrations, following standards for performance, maintainability, and user experience.
Build and manage an AI-assisted development practice while maintaining quality, security, and reliability standards.
Own Salesforce DevOps and release management, including source control, CI/CD pipelines, sandbox strategy, deployment procedures, testing, and production change management.
Monitor platform performance and reliability and address flow errors, automation conflicts, Apex limitations, integration issues, and other technical challenges.
Lead the design and improvement of Salesforce applications and workflows, establishing user experience standards and using Lightning App Builder, Dynamic Forms, and Salesforce Lightning Design System to simplify processes and drive adoption.
Partner with commercial teams and Sales Enablement & Analytics to understand business processes and develop solutions that improve productivity, data quality, and revenue-generating activities.
Oversee Salesforce integrations with commercial enablement, ticketing, marketing, data warehouse, and partner technologies, working with IT and enterprise data teams to ensure secure, reliable, and scalable connectivity.
Advise on Salesforce capabilities and evaluate product releases, emerging technologies, and AI-driven solutions to recommend improvements to commercial operations.
Maintain technical documentation, architecture standards, and platform governance practices.
Provide technical leadership to internal stakeholders and external development partners, establish development standards, review deliverables, and ensure quality, security, and scalability.