Salesforce Product Owner

Wipro • Louisville, KY

3d

About The Position

Wipro is seeking an experienced Salesforce Technical Product Owner with strong healthcare domain expertise to drive delivery of Salesforce solutions across Health Cloud, Service Cloud, and related healthcare platforms. The role bridges business and technology by translating approved features into detailed, development-ready user stories, managing technical dependencies, and enabling Agile teams to deliver high-quality solutions.

The successful candidate independently converts approved features into complete development-ready stories, leads technical refinement and team enablement, resolves questions and blockers with minimal oversight, and improves sprint readiness, delivery predictability, and team productivity. The role also enables Product Management to focus on strategy and stakeholder alignment.

Requirements

• 8–10 years of Salesforce experience, including Product Owner, Business Analyst, or Solution Delivery roles.
• Experience working as a Technical Product Owner or Lead Salesforce Functional/Technical Analyst.
• Strong expertise in Salesforce Health Cloud, Service Cloud, and platform capabilities.
• Experience with Salesforce integrations, OmniStudio, APIs, data migration, security models, Flows, and Lightning components.
• Strong understanding of Agile/Scrum methodologies and backlog management.
• Ability to independently decompose features into end-to-end development stories and drive delivery execution.
• Mandatory skill: Salesforce Billing.

Nice To Haves

• Healthcare payer or provider industry experience.
• Knowledge of care management, population health, provider engagement, member services, claims, or clinical workflows.
• Experience with MuleSoft, Azure integrations, and enterprise healthcare ecosystems.
• Salesforce certifications such as Health Cloud, Administrator, Business Analyst, or Product Owner certifications.

Responsibilities

• Translate business features and requirements into detailed Salesforce user stories, technical tasks, and acceptance criteria.
• Lead backlog refinement, sprint planning, and story grooming sessions with development teams.
• Serve as the primary liaison between Product, Business, Architecture, QA, and Engineering teams.
• Own end-to-end story development, ensuring requirements are complete, actionable, and aligned with business goals.
• Identify and manage cross-functional dependencies, risks, and delivery blockers.
• Provide functional and technical guidance to Salesforce development teams throughout the delivery lifecycle.
• Partner with stakeholders to ensure solutions support healthcare workflows, provider engagement, member experience, care management, and regulatory requirements.
• Support UAT, release planning, and production deployments.
• Lead technical refinement and team enablement activities.
• Resolve questions, dependencies, and blockers with minimal oversight.
• Improve sprint readiness, delivery predictability, and team productivity.

Benefits

• Medical and dental benefits options
• Disability insurance
• Paid time off, inclusive of sick leave
• Other paid and unpaid leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed