Sales Trainee Sales - Outside Sales

Builders FirstSource•Middletown, NY

About The Position

The Sales Trainee develops industry-specific knowledge and experience to prepare for promotion to an Outside Sales Representative role. The position may rotate through departments—including yard operations, production, dispatch and scheduling, delivery, and inside sales—to learn industry knowledge, functional processes, practices, and sales techniques. Trainees typically transition to the OSR I role in approximately 90–180 days. This role is not eligible for sales commissions. The trainee accompanies Outside Sales Representatives or a Sales Manager on customer calls, takes on assigned inside- and outside-sales responsibilities, sets performance goals, tracks progress with management and trainers, and completes assigned sales training. The role also requires observing safety procedures and helping ensure they are followed. The position has no supervisory responsibilities.

Requirements

  • Bachelor’s degree in Sales, Marketing, or a related field plus 0–2 years of related industry operations or sales experience, or an equivalent combination of education and experience.
  • Strong customer service skills, both face-to-face and over the telephone.
  • Good mathematical aptitude.
  • Strong verbal and written communication skills.
  • Solid interpersonal skills, including tact and influencing, with internal and external contacts.
  • Good computer aptitude, particularly with Microsoft Office (Outlook, Word, Excel) and ERP applications.
  • Ability to lift and carry up to 25 pounds frequently and occasionally up to 80 pounds.
  • Ability to perform tasks that may involve climbing, lifting, pushing, or kneeling.
  • Ability to drive to customer locations.

Nice To Haves

  • Previous selling experience is helpful.

Responsibilities

  • Receive training and perform progressively responsible duties in yard operations, production, dispatch/scheduling/delivery, and inside sales while learning the outside sales role.
  • Accompany Outside Sales Representatives or a Sales Manager on customer calls to learn effective sales and customer service techniques.
  • Perform assigned inside-sales and counter duties, including answering phones and taking orders.
  • Perform assigned outside-sales duties, including takeoffs, taking and processing orders, obtaining signatures on tickets, and making sales calls to new and existing customers.
  • Set individual performance goals and monitor progress with assigned management and trainers.
  • Participate in and complete assigned sales training programs.
  • Understand and observe safety procedures and practices, and help ensure employees observe them to prevent injuries or damage.
  • May conduct periodic safety meetings and solicit recommended changes to improve safety procedures.
  • Perform other duties as assigned.
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