SA39P3 Sales Tech Product Consultant

CAS•,

5d•Remote

About The Position

CAS is seeking a remote Sales Tech Product Consultant to collaborate with Sales staff in an assigned territory and provide pre- and post-sale technical training and product consulting to customers worldwide. The role uses expertise in CAS products and services to identify opportunities to grow, retain, cross-sell, and further penetrate customer accounts. It also involves preparing and presenting instructional materials in various media for user meetings, technical conferences, on-site customer visits, teleconference meetings, and the virtual online product laboratory.

Requirements

Foundational understanding of chemistry and a bachelor's degree in natural science.
Experience supporting science-related solutions and a strong capacity to articulate application-specific value propositions that address user pain points.
Full fluency in English and in the language of the customers supported.
Strong presentation skills and the ability to communicate and answer questions about product content and relevant scientific information.
Ability to quickly understand subject areas outside one's existing expertise, including the science and indexing practices for Analytical Methods and formulas products, and develop relevant search strategies for customer training or prospect demonstrations.
Fast learner.
Willingness to travel.

Nice To Haves

An advanced degree.
Experience with scientific information solutions such as SciFinder and STN.
Experience working with patent information.
Experience with the drug discovery process.

Responsibilities

Provide technical product demonstrations and training for customers and internal staff.
Develop and design customized training materials that meet customer needs and highlight product features, including explaining and demonstrating search techniques using tailored examples.
Create and deliver technical instructions and demonstrations for pre- and post-sale support, workshops, user meetings, technical conferences, and remote or in-person customer meetings.
Evaluate customer information needs and match them to appropriate products and services in close collaboration with Sales.
Gather customer feedback on products, services, or policies and communicate it to internal partners, including product development and Sales.