Product Consultant

Kohler Co.•Kohler, WI

3d•$16 - $24•Onsite

About The Position

The Product Consultant contributes to advancing the Kohler brand by assisting Kohler Design Center visitors and customers in realizing their kitchen and bath aspirations and influencing Kohler sales across all businesses. The role provides product guidance, develops customer specifications, and supports an exceptional visitor experience. It also delivers Kohler Co. knowledge through Design Center tours and assists with Kohler Warehouse Sale events.

Requirements

High school diploma required.
Strong communication and active listening skills.
Flexible work availability, including required weekends.
Must be authorized to work in the United States without requiring sponsorship now or in the future.

Nice To Haves

Four-year college degree preferred.
Previous experience in home project sales, kitchen and bath products, and/or home products preferred.
Interest or experience in interior design recommended.
Prior Kohler product knowledge preferred.

Responsibilities

Deliver exceptional customer experiences to Kohler Design Center visitors and customers.
Provide customers with in-depth knowledge of Kohler products.
Develop product specifications based on customer needs and requirements.
Present specifications to customers within 24 hours of their visit.
Maintain knowledge of current design trends and share relevant information with customers.
Refer customers seeking professional design work to Kohler Design Services.
Resolve customer concerns using Kohler Customer Care resources where applicable.
Deliver Kohler Co. knowledge through Kohler Design Center tours for individual customers and small groups.
Support tour guides and answer customer questions after tours to strengthen connections between customers and the Kohler Co. brand.
Receive and merchandise products for Kohler Warehouse Sale events.
Provide customer service during Kohler Warehouse Sale events as assigned by the Manager – Kohler Design Center.