Full-time Sales Teammate

Midland Park Mall•Midland, TX

1d•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role provides sales and customer service and performs merchandising and operational tasks assigned by Store Management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The position has no supervisory responsibilities. No prior experience or training is required. Sales Teammates greet and assist Guests, recommend merchandise, demonstrate product knowledge, and work toward sales and guest-loyalty goals. They contribute to a welcoming and professional store culture, help develop customer relationships, and support recruiting, training, and teammate development. They also present and maintain merchandise to support sales, handle store operations and loss prevention procedures, and keep the store clean, organized, and shoppable. The schedule may be flexible and include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The role regularly takes place in a retail store with a usually moderate noise level. Physical demands include standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and lifting and maneuvering up to 30 pounds throughout the store and backroom. Sitting is occasional.

Requirements

No prior experience or training required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 30 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, handling items, reaching, climbing or balancing, jumping, and stooping, kneeling, crouching, or crawling.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests in a friendly, engaging manner and provide legendary service throughout the store.
Answer questions about the store and merchandise; recommend, select, and locate merchandise to meet Guest needs.
Anticipate Guest needs, suggest additional items, create wardrobing experiences, and help Guests try on or fit merchandise.
Demonstrate merchandise using product knowledge and sales education, and share that knowledge with Teammates.
Maintain knowledge of current sales, promotions, payment and exchange policies, security practices, and customer service expectations.
Meet personal sales-per-hour, average sales, total net sales, and guest-loyalty goals set by Store Management.
Support Guest loyalty and business-building activities, including fit appointments, Buckle credit card, and Guest Connect.
Check out and bag purchases, prepare merchandise for alterations, handle returns and exchanges, and place special orders or contact other stores for merchandise.
Build and maintain Guest relationships and client-based business.
Use the Sales Presentation Guide daily and support Teammates’ sales presentations.
Recognize recruiting opportunities and contribute to a professional, respectful, positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on the product range and provide product feedback.
Keep the sales floor sized and display new freight appropriately.
Open and close cash registers; handle payments, charge slips, coupons, vouchers, cash drawers, and deposits.
Recognize and respond to security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks.
Perform merchandising tasks such as handling freight, re-merchandising, preparing displays, price markdowns, and transfers.
Maintain a clean, organized, and shoppable store.
Share merchandise-handling concerns with the Store Manager and promptly communicate policy violations and Teammate or Guest concerns to appropriate leadership or Human Resources.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Perform assigned special projects and other duties.