Full-time Sales Teammate

Twelve Oaks Mall•Novi, MI

4d•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill the mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by Store Management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The position has no supervisory responsibilities. No prior experience or training is required. Sales Teammates provide friendly, engaging Guest service; assist with merchandise selection and fitting; share product knowledge and promotions; and work toward personal sales goals. They support visual merchandising, recruiting and team development, store operations, loss prevention, and a clean, organized, shoppable store. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position regularly involves standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. Teammates must be physically able to lift and maneuver 30 pounds throughout the store and backroom. The work is regularly performed in a retail store with a usually moderate noise level.

Requirements

No prior experience or training required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Physical ability to lift and maneuver 30 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including regularly standing, walking, handling or feeling objects, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests with a friendly, engaging attitude and provide legendary service throughout the store.
Answer questions about the store and merchandise; recommend, select, and locate products based on Guest needs and preferences.
Suggest additional items, create a wardrobing experience, demonstrate products, and share product knowledge with Guests and Teammates.
Maintain knowledge of current sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals set by Store Management.
Assist Guests with trying on or fitting merchandise, checkout, bagging purchases, merchandise alterations, and returns or exchanges.
Complete and use the Sales Presentation Guide daily and support Teammates’ presentations; contribute to Guest loyalty and business-building activities.
Place special orders or contact other stores to locate merchandise, and develop Guest relationships and client-based business.
Recognize recruiting opportunities and help create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional, respectful attitude and contribute to a positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on product range and help identify product improvements and new product ideas.
Keep the sales floor sized and display new freight appropriately.
Open and close cash registers; process payments, count money, balance cash drawers, and make deposits.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and follow Point of Sale procedures.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, and shoppable store and report merchandise handling concerns to the Store Manager and Leadership Team.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely, confidential manner.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; contribute to positive team spirit and perform special projects or other assigned duties.