Construction Inside Sales Specialist

Sky Climber•Santa Fe Springs, CA

About The Position

Sky Climber Access Solutions is seeking a motivated, customer-focused Sales Support Specialist to support the growth of its rental, sales, and service business in commercial and industrial construction markets. The role supports branch sales operations, develops customer relationships, generates business opportunities, and coordinates projects with internal teams and external customers. It is a developmental position intended to prepare high-performing candidates for future Outside Sales opportunities within the branch network. The position supports sales representatives and customers through quoting, prospecting, product sourcing, training and project coordination, purchasing, inventory controls, and CRM administration. It also works with sales, operations, customer service, vendors, and subcontractors to support strong customer experiences and branch growth. This is a safety-sensitive position. The employee must meet company employment, safety, and training requirements. Site visits may involve elevated work areas, rooftops, confined spaces, outdoor conditions, and handling materials or equipment.

Requirements

Strong customer service and relationship-building skills.
Ability to communicate effectively with customers, vendors, and internal teams.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivation and ability to work independently and make sound business decisions.
Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
Ability to climb stairs and ladders at elevated heights when visiting job sites.
Ability to lift and move materials or equipment weighing up to 70 lbs.
Comfort working on elevated surfaces, rooftops, and in confined spaces as required.
Ability to work outdoors in varying weather conditions, including heat and cold.
Ability to travel locally to customer sites when necessary.
Must meet all company employment, safety, and training requirements.

Nice To Haves

Experience in commercial or industrial equipment rental, construction supply, or related industries.
Experience using CRM systems.
Bachelor’s degree or equivalent experience.

Responsibilities

Support branch sales representatives with quote preparation, proposal distribution, and customer follow-up.
Source products and equipment for resale opportunities on behalf of the outside sales team.
Maintain and strengthen customer relationships through proactive communication and support.
Conduct outbound sales calls to identify new opportunities and develop qualified leads within target market segments.
Maintain a high volume of prospecting and cold-calling activity.
Prepare and maintain customer training presentations and product information materials.
Develop and distribute monthly sales promotions and marketing campaigns.
Identify, source, and evaluate additional safety-related products to expand the company’s product offering.
Perform site evaluations, provide rigging assistance and customer training, and complete project material takeoffs as required.
Assist with collections activities and customer account resolution when discrepancies arise.
Support management and administration of subcontractor agreements and contracts.
Coordinate purchasing activities and vendor communications.
Help maintain inventory controls and establish appropriate minimum and maximum inventory levels.
Manage and maintain CRM databases and sales activity records.
Collaborate with sales, operations, and customer service teams to ensure exceptional customer experiences.
Participate in branch initiatives supporting sales growth and operational excellence.
Perform additional responsibilities as assigned.