Inside Sales Specialist

The Wonderful Company•Paragould, AR

4d•$35,000 - $65,000•Hybrid

About The Position

Teleflora is hiring multiple Inside Sales Specialists to sell its products and services by telephone to retail flower shops in its florist network. The role is part of a team of sales professionals and offers an opportunity for personal growth and to contribute to the company. The position is based in Paragould, Arkansas, with a hybrid schedule option: work in the office Monday through Wednesday and optionally from home Thursday and Friday. The role is hourly plus commission, with additional earning opportunities through sales contests and performance-based commission. The stated average annual wage ranges from $35,000 to $65,000. The specialist maintains knowledge of Teleflora products, services, systems, and technology; uses sales tools and reports to grow sales; and works with sales leadership to develop and apply effective selling strategies. The role requires disciplined calling and a focus on individual and team targets, while building rapport and trust with florist customers. The position is performed in an inside office environment and may involve travel to Teleflora offices, floral industry events, or Territory Sales Manager visits. Shift requirements may change with departmental needs and company programs. Overtime, including nights and weekends, may be needed during peak floral holidays, and holiday time off may be prohibited due to order deadlines.

Requirements

High school diploma or equivalent.
At least 3 years of experience selling in a call center and sales environment, with proven telephone and sales skills.
Strong attention to detail, ability to multitask, and strong organizational skills.
Excellent abilities in teamwork, communication, emotional intelligence, and collaboration.
Basic computer proficiency, including Excel and Word.
Flexibility in shifts as requirements may change based on departmental needs and company programs.
Willingness to work overtime, including nights and weekends, during peak floral holiday periods as needed.

Nice To Haves

Advertising sales experience.
A personable, motivated, resilient, energetic, competitive, optimistic, open-minded, solution-oriented approach and comfort working in a fast-paced, dynamic organization.

Responsibilities

Maintain full knowledge of Teleflora product lines, services, systems, and technology.
Use internal sales tools, systems, data, and reports to maximize sales to active and new floral customers.
Work with the Inside Sales Supervisor and Inside Sales Coordinator to develop and execute selling skills and strategies, including closing, addressing objections, recognizing buying signals, upselling, and consultative selling.
Maintain an efficient daily operating rhythm, make calls with discipline, and commit to individual and team targets and objectives.
Meet or exceed personal and team sales targets by managing calls, call time, talk time, close rates, and units per sale.
Build rapport and trust with Teleflora florists and reinforce Teleflora’s commitment to its florist partners and its products and services during customer contacts.
Provide regular feedback, recommendations, guidance, and sales and operations perspective to the Inside Sales Supervisor.
Participate in daily, weekly, and annual meetings and training programs as needed.
Work overtime during peak floral holiday periods, including nights and weekends as needed, and perform other tasks as required.
Perform additional duties as assigned.

Benefits

Medical coverage, vision and dental plans, and eligibility for a 401(k) with company match.
24/7 online physician consultations.
Virtual mental health resources and life coaching.
Employee community groups.
Cash rewards for healthy habits and fitness reimbursements.
On-demand fitness video library.
Career advancement opportunities and internal mobility across the company’s brands and business units.
Learning and development resources, including manager and leadership training, webinars, and eLearning courses.
Company-wide mentorship program.
Continuous improvement training.
Company-provided charitable giving funds through Wonderful Giving and opportunities to participate in community service projects through Wonderful Neighbor.