Inside Sales (Commercial Construction)

Power-Flo Technologies Inc•Auburn, NY

4d•$24 - $30•Onsite

About The Position

Power-Flo Technologies is hiring an Inside Sales Representative to support contractor and commercial customers with electrical distribution, motor control, lighting, and power solutions. The role works closely with customers, outside sales, vendors, and internal teams to provide responsive service, develop product and service knowledge, support an existing customer base, and identify new business opportunities. The position is full-time and on-site, with a Monday–Friday schedule. The stated salary range is $24.00–$30.00 per hour, depending on direct experience with products and the industry. The company describes its benefits package as competitive.

Requirements

At least 5 years of experience in construction, contractor, or commercial sales within the electrical or industrial industry.
Strong customer service and written and verbal communication skills.
Ability to handle a high volume of calls while remaining professional and solutions-oriented.
Strong problem-solving and reconciliation skills.
Ability to work independently and collaborate with a team.
Self-motivated and sales-driven, with a track record of meeting or exceeding sales goals.
Willingness to learn the business and stay current on product lines.
Ability to learn both Windows-based and text-based interfaces of the ERP system.
Valid driver’s license and a clean driving record.
Ability to sit for prolonged periods of time.
Ability to use a computer keyboard, computer monitor, and telephone for prolonged periods of time.

Nice To Haves

Experience with Epicor Solar Eclipse is preferred.

Responsibilities

Respond to customer inquiries and resolve issues promptly by phone and email to build customer relationships.
Identify customer needs, recommend electrical products and solutions, cross-reference part numbers, and suggest alternatives when appropriate.
Prepare accurate, competitive quotes and follow up on open quotes to convert them into orders.
Process customer orders in the ERP system, maintain accurate transaction records, and follow up on cancellations, returns, credits, warranties, and complaints.
Coordinate with internal teams to complete orders and ensure timely shipment.
Work with vendors to confirm pricing and product availability, request special pricing, and renew special pricing agreements and rebates; enter and maintain rebate records in the ERP system.
Partner with outside sales to grow existing accounts by recommending complementary products and solutions.
Manage pricing and margins with outside sales to support profitability.
Prospect for new accounts.
Assist walk-in customers and provide counter sales coverage as needed.
Participate in product training to stay current on existing and new product lines.