Inside Sales Manager - ( Electrical/ Commercial Construction )

Wesco•Suwanee, GA

16h

About The Position

The Manager - Inside Sales is responsible for the strategic direction, development, and performance of inside sales activities in assigned markets. The role works with the Inside Sales Supervisor to staff and direct the inside sales team and provides leadership to achieve profitability and growth with customers in alignment with the Company’s vision and values. The manager ensures execution of plans and strategies to expand the customer base and contributes to training and educational programs for clients and inside sales personnel.

Requirements

High school degree or equivalent required.
At least 2 years of previous inside sales management experience required.
Strong professional sales and consultative skills, including the ability to coach and mentor a growing sales team.
Understanding of principles and methods for promoting and selling products or services, including marketing strategy and tactics, product demonstration, and sales techniques.
Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
Experience with business and management principles, including resource allocation, leadership, and coordination of people and resources.
Ability to establish and maintain cooperative working relationships.
Ability to function effectively in a cross-functional work environment.
Strong written and verbal communication skills.
Strong analytical, math, and persuasion skills.
Strong understanding of customer and market dynamics and requirements.
Ability to travel up to 25%.

Nice To Haves

Bachelor’s degree preferred.
Four years of inside sales management experience in the distribution industry preferred.
Four years of creating new or significantly advancing sales channels preferred.
Four years of a strong background and track record in managing creative sales initiatives preferred.
Four years of training and developing a sales force preferred.
Knowledge of wholesale distribution products and markets preferred.

Responsibilities

Execute and manage the branch business plan and sales strategy to attain company sales goals and profitability.
Plan and strategically partner with selected supplier partners to achieve mutual growth plans.
Coach and mentor inside sales personnel.
Promote the company vision by offering customers creative, broad-based solutions to help them achieve their goals.
Coordinate with inside and field sales leaders to ensure effective communication within the branch.
Maintain limited, strategic account responsibility in the branch.
Oversee the performance and development of the inside sales team.
Conduct one-on-one reviews with sales team members to support communication, identify training and development needs, and provide improvement insights.
Prepare action plans to help the inside sales team search effectively for sales leads and prospects.
Identify and create sales initiatives and execute strategies to penetrate new markets.
Assist with implementing marketing plans.
Coordinate sales activities and initiatives with divisions.
Maintain accurate records of pricing, sales, and activity reports submitted by the sales team.
Maintain contact with clients in the market area to ensure high levels of client satisfaction.