Outside Sales Manager - ( Electrical / Commercial Construction )

Wesco•Suwanee, GA

13h

About The Position

As a Manager - Outside Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within specific lines of business or channels. You will design and recommend sales and marketing programs, set short- and long-term sales strategies, and manage a team of field-based sales representatives. The role involves administering sales plans, establishing sales objectives and quotas, coordinating customer orders and service, managing billing margins, and recruiting, training, coaching, and evaluating sales staff. You will build relationships with top customers and suppliers, communicate forecasts and details to branch managers, collaborate with internal support departments, and help resolve inventory and operations issues. Travel to customer sites and warehouse facilities may be required.

Requirements

High school degree or equivalent.
At least 3 years of professional sales experience in a related industry.
Working knowledge of business principles in strategic planning and the allocation and coordination of people and resources.
Demonstrated verbal, written, analytical, persuasion, and interpersonal skills.
Knowledge of customer and personal service principles, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Ability to demonstrate teamwork, leadership, and flexibility.
Excellent time-management and computer skills.
Ability to travel 25%–50%.

Nice To Haves

Bachelor's degree in Sales, Business Administration, Engineering, or a relevant field.

Responsibilities

Administer sales plans to support customer satisfaction, quota attainment, account strategy, supplier relations, and a skilled and motivated staff.
Drive the team's daily cadence of activities, processes, and expectations.
Establish sales objectives by forecasting and developing quotas for field sales representatives.
Coordinate order service by directing account representatives on quotations, proposals, project order management, and customer complaint resolution.
Establish and adjust billing margins by monitoring costs, competition, and market conditions and negotiating cost-side levels.
Recruit, select, orient, and train sales employees.
Coach employees, plan and monitor their work, and appraise job results.
Develop and maintain relationships with top customers.
Maintain professional and technical knowledge through educational workshops, professional publications, and professional societies.
Forecast and communicate intricate details to branch managers.
Work with inside sales, operations, and other internal support departments to establish a positive customer experience and troubleshoot issues such as inventory and operations.
Partner with suppliers to maintain customer relationships, train staff, and execute marketing programs and initiatives.