About The Position

As a Representative - Outside Sales, you will develop new prospects and interact with assigned customers to increase sales and margin for the company’s products and/or services. The primary focus is face-to-face selling and account management activities to meet sales revenue goals. The role engages with customers at all organizational levels, including technical, operations, supply chain, and executive management. You may develop and deliver sales bids, presentations, proposals, and product demonstrations. The position is generally performed in an office environment, with travel to customer sites or warehouse facilities as needed. Driving may involve extended periods with frequent stops and starts, and the role may involve exposure to outdoor weather conditions. The role offers the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance.

Requirements

  • Valid driver’s license with a satisfactory driving record.
  • High school degree or equivalent.
  • Prior sales experience.
  • Ability to travel to current and potential clients and suppliers.
  • Ability to work a flexible schedule and undertake occasional overnight travel.
  • Excellent sales and negotiation skills.
  • Ability to develop and deliver presentations.
  • Strong interpersonal skills.
  • Effective written and verbal communication skills.
  • Ability to work in a team environment.
  • Strong Microsoft Office Suite skills.

Nice To Haves

  • Bachelor’s degree.
  • Outside sales experience.
  • Two years of industry experience.
  • Knowledge of advertising and sales promotion techniques.

Responsibilities

  • Assess customer needs, suggest products, services, or solutions, and ensure a smooth sales process.
  • Execute and expand assigned customer account plans developed in conjunction with management.
  • Execute billing margin initiatives through value-added services, marketing programs, and supplier engagement.
  • Prospect potential customers, including cold calling and developing leads through referral channels.
  • Communicate with customers and leads to understand their product or service needs and recommend solutions.
  • Demonstrate product or service functions and utility based on customer needs.
  • Maintain customer satisfaction through ongoing communication and relationship management, and resolve post-sale issues.
  • Keep existing and previous customers informed about relevant new products, services, and enhancements.
  • Use sales management tools for sales planning, supplier planning, and documenting opportunities.
  • Develop product knowledge through company and supplier training.
  • Build strong supplier relationships, including conducting regular joint sales calls.
  • Provide quotations directly or in conjunction with the sales support team.
  • Travel to current and potential clients and suppliers; travel may be 50%–75% of the time.
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