Sales Support Manager

We Whiten • San Antonio, TX

6d • $20 - $20 • Onsite

About The Position

This is an hourly, commission-based sales role conducting in-person consultations with clients who have already booked or expressed interest. The employee identifies client needs, recommends packages, handles objections, presents financing options, and closes sales. They also perform the whitening session after paid training, using the service to build client trust and support sales.

The role works alongside the Studio Partner, who runs the studio, and includes coaching and role plays. The company provides qualified leads, the studio, brand, marketing, products, systems, and training. Performance is measured monthly through a scorecard covering package revenue, client retention, product sales, referrals, client experience, and attendance. Scoring at least 80 for two consecutive months advances the employee to a higher pay level. There is a stated career path to Studio Partner after reaching the top pay level.

Requirements

• Be comfortable asking for the sale and handling in-person objections.
• Be coachable and willing to follow a proven sales process.
• Be available for afternoon and evening shifts, including Saturdays.
• Be willing to work toward measurable sales goals and take ownership of results.

Nice To Haves

• Experience selling gym memberships, personal training, services, or in another commission sales role.
• Experience as a membership advisor, fitness sales consultant, personal trainer, or front desk lead.
• Interest in advancing to Studio Partner and running a studio.

Responsibilities

• Run in-person consultations with booked clients and sell packages.
• Present financing options and handle objections to close sales.
• Upsell clients from single sessions to packages, upgrades, and retail products.
• Follow up with leads, no-shows, canceled appointments, and past clients.
• Rebook first-time buyers and generate repeat business and referrals.
• Track and work to improve close rate, average ticket, and monthly scorecard results.
• Perform whitening sessions after receiving paid training.
• Keep the studio client-ready.
• Work with the Studio Partner to address performance gaps and improve results.

Benefits

• $20 per hour to start, with five pay levels up to $24 per hour.
• 5% commission on packages sold and 10% commission on products.
• 100% of eligible tips.
• A share of the studio's monthly bonus pool when revenue targets are met, based on revenue produced.
• Health, dental, and vision insurance, with 50% of coverage paid by the company.
• Paid time off, up to 80 hours per year.
• 401(k) with up to a 5% company match.
• Paid sales and service training, plus coaching from the Studio Partner.
• Career path to a salaried Studio Partner role starting at $52,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed