Product Support Sales Manager

Mustang CAT•Houston, TX

About The Position

Mustang Cat is seeking an experienced Product Support Sales Manager to lead its Power Systems Product Support sales organization. The manager will guide a high-performing team focused on parts and service solutions for Caterpillar engines and power systems, developing sales strategies, coaching representatives, strengthening customer relationships, and coordinating across Sales, Parts, and Service. The role provides leadership and customer focus to grow the aftermarket business and help customers maximize equipment uptime and lifecycle value.

Requirements

Bachelor's degree in Business, Marketing, Engineering, Industrial Distribution, or a related field; equivalent experience may be considered in lieu of a degree.
Minimum of 3 years of related industry experience.
Experience in a service operations environment, preferably with an engine distributor.
Demonstrated experience managing sales teams.
Strong sales management, business development, and marketing skills.
Excellent communication, negotiation, and relationship-building abilities.
Ability to make strategic decisions and manage multiple priorities.
Results-oriented, with a history of achieving or exceeding sales objectives.
Ability to adapt quickly to changing customer and business needs.
For equivalent experience in lieu of a degree, 8–10 years of industry sales and management experience.

Nice To Haves

Caterpillar dealership or heavy equipment industry experience.
Power Systems, industrial engines, electric power generation, marine, or oil and gas product support experience.
Experience managing customer relationships and territory-based sales organizations.
Knowledge of parts, service operations, and aftermarket support programs.

Responsibilities

Lead, coach, and develop a team of Product Support Sales Representatives.
Develop and execute strategic sales plans to achieve revenue and profitability goals.
Build and maintain strong customer relationships throughout the assigned territory.
Coordinate sales efforts with Parts, Service, and other business units to maximize customer support.
Improve territory coverage and sales effectiveness by supporting sales representatives.
Develop business plans and monitor performance against established objectives.
Implement Caterpillar initiatives and ensure compliance with required metrics and programs.
Maintain strong working relationships with Caterpillar representatives.
Provide leadership input to Sales, Parts, and Service operations.
Develop and maintain profitable engine flat-rate pricing strategies.
Analyze sales performance and identify opportunities for continued business growth.