Product Support Sales Manager

Mustang Cat•Houston, TX

About The Position

Mustang Cat is seeking an experienced Product Support Sales Manager to lead the Power Systems Product Support sales organization. The role focuses on delivering parts and service solutions for Caterpillar engines and power systems, growing the aftermarket business, and helping customers maximize equipment uptime and lifecycle value. The manager develops sales strategies, coaches and supports the sales team, strengthens customer relationships, and collaborates with Sales, Parts, and Service to provide responsive customer support. The position is based in Houston, Texas.

Requirements

Bachelor's degree in Business, Marketing, Engineering, Industrial Distribution, or a related field; equivalent experience may be considered in lieu of a degree.
Eight to ten years of industry sales and management experience if qualifying through equivalent experience in lieu of a degree.
Minimum of 3 years of related industry experience.
Experience working in a service operations environment, preferably with an engine distributor.
Demonstrated leadership experience managing sales teams.
Strong sales management, business development, and marketing skills.
Excellent communication, negotiation, and relationship-building abilities.
Proven ability to make strategic decisions and manage multiple priorities.
Results-oriented, with a history of achieving or exceeding sales objectives.
Ability to adapt quickly to changing customer and business needs.

Nice To Haves

Caterpillar dealership or heavy equipment industry experience.
Power Systems, industrial engines, electric power generation, marine, or oil and gas product support experience.
Experience managing customer relationships and territory-based sales organizations.
Knowledge of parts, service operations, and aftermarket support programs.

Responsibilities

Lead, coach, and develop a team of Product Support Sales Representatives.
Develop and execute strategic sales plans to achieve revenue and profitability goals.
Build and maintain strong relationships with customers throughout the assigned territory.
Coordinate sales efforts with Parts, Service, and other business units to maximize customer support.
Support sales representatives by improving territory coverage and sales effectiveness.
Develop business plans and monitor performance against established objectives.
Implement Caterpillar initiatives and ensure compliance with required metrics and programs.
Maintain strong working relationships with Caterpillar representatives.
Provide leadership input to Sales, Parts, and Service operations.
Develop and maintain profitable engine flat-rate pricing strategies.
Analyze sales performance and identify opportunities for continued business growth.