Sales Support Manager

Southern Glazer’s Wine and Spirits, LLC•Commerce City, CO

4d•$51,100 - $72,967

About The Position

The posting describes responsibility for managing and supporting merchandising teams to ensure Southern Glazer’s products and point-of-sale materials are available in customer accounts. The role includes recruitment, training, development, and retention of Merchandisers; planning daily team routes; monitoring GPS use; and working in the field to verify service levels. It also involves addressing customer concerns, supporting employee performance and development, managing point-of-sale facilities and equipment, ensuring OSHA compliance, providing product education, and assisting with financial planning and controls.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Three years of experience in retail management, the beverage industry, or a similar field.
Must possess a reliable vehicle and a valid driver’s license.
Must be able to obtain and maintain auto liability insurance as required by state laws.

Responsibilities

Manage the selection, development, motivation, and retention of staff.
Develop the daily routing schedule for teams.
Monitor GPS usage and analyze data as available.
Work in the field to ensure the proper level of service is provided.
Receive, investigate, and resolve internal and external customer complaints and requests.
Identify and recommend opportunities for employee development and performance improvement.
Be responsible for point-of-sale facilities and equipment.
Ensure OSHA compliance as it relates to equipment and personnel.
Provide brand-specific product education and training tools to enhance staff knowledge and performance.
Support budgeting, forecasting, and financial control processes.
Perform other job-related duties as assigned.