Sales Support Manager M/W/D

GFOS

17h • Remote

About The Position

GFOS is seeking a Sales Support Manager for its headquarters in Essen, with work-from-anywhere arrangements available. The position supports sales of the company’s software and hardware solutions and works closely with Sales, Marketing, Consulting, and other internal teams. The role may be performed full-time or part-time, with a start as soon as possible.

The Sales Support Manager prepares and processes offers, organizes pricing and contract information, and helps Sales Managers manage opportunities throughout the sales process in the CRM system. The role also communicates with prospects and customers about offers, supports sales research and data maintenance, contributes to documenting and improving sales processes, and helps organize customer events, trade fairs, and sales campaigns.

Requirements

• Successfully completed commercial vocational training, a business administration degree, or a comparable qualification.
• Strong service and customer orientation and excellent communication skills.
• Structured, careful, and independent working style, with the ability to manage multiple topics at once.
• Affinity for digital tools and confidence using MS Office.
• Team spirit, initiative, and a solution-oriented approach.
• Very good German and good English, spoken and written.

Nice To Haves

• Initial experience in inside sales, customer service, or a comparable sales-related role.
• Experience with CRM systems.

Responsibilities

• Create and process offers for software and hardware solutions.
• Prepare pricing, contract, and sales-related information and ensure reliable follow-up.
• Support Sales Managers throughout the sales process and manage sales opportunities professionally in the CRM system.
• Respond to questions about offers and communicate with prospects, customers, and internal departments.
• Prepare sales activities, research potential target customers, and maintain sales-related data.
• Help document, optimize, and develop sales processes and process descriptions.
• Help prepare and organize customer events, trade fairs, and sales campaigns in coordination with Sales, Marketing, Consulting, and other departments.

Benefits

• Company car or mobility allowance, depending on personal needs.
• Home office and flexible working hours.
• Subsidized Deutschlandticket.
• Discounted access to fitness studios, health services, and courses through Wellhub.
• JobRad bicycle and e-bike leasing.
• Support with childcare through available Kita places in Essen.
• Company pension scheme.
• Employee discounts through Corporate Benefits.
• Accessible work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree