Sales Support, Clinical Specialist – VeriSight 3D ICE (Intracardiac Echo) (Birmingham, AL)

Philips•Birmingham, AL

83d•$154,000 - $190,000•Onsite

About The Position

The VeriSight Intracardiac Devices Clinical Specialist will represent Philips’ VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. This is a new sales and clinical team to commercialize the VeriSight Pro 3D ICE catheter, which offers best-in-class 2D and 3D imaging. The role is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to healthcare providers (HCP) and allied health professionals (AHP) around the VeriSight platform. The specialist will partner with VeriSight Regional & Territory Managers and collaborate with various Philips business segments to ensure alignment with VeriSight business objectives. This is an entrepreneurial business requiring a hands-on approach, autonomy, individual initiative, motivation, high clinical aptitude, a solutions-oriented selling and educational mindset, and strong communication skills. The specialist will become an expert on 3D ICE use, identify customer needs, support new product evaluations, provide clinical feedback, and support company-sponsored clinical trials and educational events. Continuous improvement of clinical acumen, competitive product knowledge, and sales/education skills is expected to maximize customer case support. Maximizing hospital stakeholder engagement for optimal VeriSight educational awareness and support is also a key responsibility.

Requirements

Registered or Certified Cardiac Sonographer (RCS) or Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment.
2+ years of experience in a clinical echocardiography lab.
Experience using Ultrasound consoles (Philips EPIQ).
Advanced clinical ultrasound and echocardiography knowledge of technology, advancements, and the business landscape.
Minimum of a bachelor’s degree, or 4+ years of relevant professional work/military experience.
Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market.
Strong clinical and technical knowledge, with the confidence to knowledgeably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition.
Professional presence that influences desired results with both external and internal stakeholders.
Ability to determine customer needs and communicate needs to Field Sales and Marketing Teams.
Effective and timely communicator.
Self-starter with an entrepreneurial spirit.
Problem-solver who can think critically in high-pressure environments.
Dedicated learner, hungry for building new skills.
Ability to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice.
Must live within the territory for this role (Birmingham, AL) or within commuting distance.

Responsibilities

Represent Philips’ VeriSight Pro 3D ICE catheter to Interventional Cardiologists and Electrophysiologists.
Provide outstanding technical and clinical product support, systems support, and sustained education to healthcare providers (HCP) and allied health professionals (AHP) around the VeriSight platform.
Partner with VeriSight Regional & Territory Managers and collaborate with internal Philips business segments.
Demonstrate high levels of autonomy, individual initiative, and motivation.
Achieve individual and shared goals.
Develop and maintain a solutions-oriented selling and educational mindset.
Become an expert on 3D ICE use in multiple clinical procedure types.
Use consultative education techniques to identify potential customer needs, support, and opportunities.
Support the evaluation of new products and provide clinical feedback to internal and external stakeholders.
Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events.
Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills.
Maximize customer case support capability through proper planning and scheduling techniques.
Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support.
Support new program launches, physician and staff training.