CRM Associate Clinical Specialist - Birmingham, AL

Medtronic•Birmingham, AL

1d•$70,000 - $79,000

About The Position

The CRM Associate Clinical Specialist provides technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports CRM therapies involving pacing, defibrillation, and remote monitoring, and applies comprehensive field training to help clinicians and patients achieve meaningful outcomes. The position supports the Birmingham territory. The specialist must reside within the assigned area, travel regularly to customer accounts, and be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. Extensive territory travel and frequent independent driving are expected, approximately 80% of the time. A valid driver's license, active auto insurance, and a driving record that meets company standards are required. The role involves work in clinical environments, including exposure to eye protection, infectious disease, and radiation. Physical demands include lifting, sitting, standing, walking, bending, stooping, squatting, and maintaining balance. The specialist wears 7–9 pounds of lead for extended periods and uses computers and mobile devices while supporting patient care and field responsibilities.

Requirements

High school diploma and at least 4 years of work experience; or an associate's degree and at least 2 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or a bachelor's degree.
Reside within the assigned Birmingham territory.
Valid driver's license, active auto insurance, and a driving record that meets company standards.
Availability to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Ability to meet the stated physical demands, including frequent two-handed lifting of up to 40 pounds, extended periods of sitting, standing, and walking, and wearing 7–9 pounds of lead for extended periods.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree in nursing, life sciences, or biomedical engineering.
For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Responsibilities

Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge from comprehensive CRM field training.
Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
Perform physical job requirements, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regularly bending, stooping, squatting, and maintaining balance.
Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities necessary for patient care and field responsibilities.
Perform other duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.