Sales Support Associate

Kevins Wholesale LLC•Scranton, PA

2d•$18 - $22

About The Position

Kevins Worldwide, a leader in promotional products and custom decoration, is seeking an energetic, organized, and detail-oriented professional with a strong customer-service mindset to join its Sales Support Department. The Sales Support Associate supports Account Executives (AEs), Customer Service Specialists (CSS), and the Purchasing Team. The role helps daily operations run efficiently through administrative support, information coordination, and assistance with order management. The ideal candidate is proactive, dependable, and enjoys a fast-paced, team-oriented environment.

Requirements

Strong organizational, multitasking, and time-management skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, and the ability to learn new office systems.
Professional, positive, and customer-focused demeanor.
Ability to prioritize tasks, work independently, and contribute effectively as part of a team.
Flexible and adaptable with a willingness to take on new responsibilities.

Responsibilities

Provide administrative support to the Sales team, including order entry, order processing, and maintaining accurate project updates.
Assist with creating product mockups, preparing item presentations, and organizing sales-related materials.
Monitor shared email inboxes and ensure customer and internal inquiries are addressed in a timely and professional manner.
Coordinate communication and collaborate with Account Executives, Customer Service Specialists, and the Purchasing Team to keep projects moving forward.
Assist with daily workflow management and help ensure deadlines and priorities are met.
Perform general administrative and office duties as needed.