Sales Supervisor, City Center, DC

Vince•Washington, DC

5d•$20 - $22•Onsite

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded Sales Supervisor who leads with selling and elevates every client interaction. The role calls for energy, expertise, and a deep passion for the Vince brand. The supervisor is a top performer who consistently exceeds sales goals, owns a client book, and turns client interactions into meaningful selling opportunities. They set the tone for the store by demonstrating strong selling behaviors, luxury service standards, and extensive product knowledge. The position supports store operations as needed, including POS, merchandising, inventory, and visual standards, while upholding company policies and procedures. Responsibilities may change based on business needs. Compensation is $20–$22 per hour, plus eligibility for sales-based incentive programs. Salary depends on factors including experience, skills, and geographic location.

Requirements

At least 2 years of experience in retail sales, preferably in a luxury environment.
Proven ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including the ability to understand clients, build rapport, and close sales without pressure.
Deep understanding of the Vince brand identity and ability to connect clients to its aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Positive, motivating energy and ability to contribute to a collaborative, high-performing team.
Self-motivated, goal-oriented, and proactive in generating business.
Comfortable using POS systems, CRM tools, and Microsoft Office.
Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
Flexible work schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Retail sales experience in a luxury environment.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Build a deep understanding of Vince fabrics, fits, construction, and design intent, and use that knowledge as a selling tool.
Cultivate and grow a client book through proactive outreach, including SMS, email, personalized follow-up, and referrals.
Speak confidently about the Vince aesthetic and make styling conversations meaningful, brand-focused interactions that drive sales.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model best-in-class selling and clienteling behaviors on the floor to inspire and elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, including loss-prevention and operational procedures.

Benefits

Medical, dental, and vision healthcare options.
Flexible spending account and health savings account with employer funding.
401(k) with employer match.
Paid vacation, sick, and personal time, as well as company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home, auto, and legal insurance.