DC Supervisor

SanMar • Ashland, VA

2d • Onsite

About The Position

The DC Supervisor is responsible for planning, organizing, and monitoring receiving, storage, order fulfillment, and shipping operations to ensure the distribution center runs smoothly and consistently. The supervisor supports employees and, at the discretion of DC leadership, other departments as needed. The role provides day-to-day direction and development for hourly staff, oversees product processing and delivery, and works across departments to support productivity, safety, quality, and teamwork.

Requirements

• 4–6 years of warehouse experience.
• 1–3 years of experience as a lead or supervisor.
• Ability to read, write, identify colors, sizes, quantities, label and SKU information, and verbally communicate with customers.
• Ability to follow directions and change priorities or duties as business needs require.
• Sound and accurate judgment.
• Flexibility and ability to adapt quickly to changes in the work environment.
• Accuracy and thoroughness, with the ability to monitor work quality.
• Strong conflict-management skills.
• Strong interpersonal and negotiation skills.
• Excellent verbal and written communication skills.
• Self-directed and motivated.
• Initiative to identify and anticipate department needs and recommend implementation.
• Ability to work in a high-demand, high-volume environment while meeting deadlines.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Basic English literacy for operating machines and completing necessary daily paperwork.
• Ability to meet the physical demands of the role, including frequently lifting or moving up to 60 pounds and standing, walking, reaching, grasping, repetitive hand, wrist, and arm motions, climbing stairs, kneeling or squatting, bending, and carrying.
• Ability to operate powered equipment using both hands and a full range of motion of the neck, head, and back.
• Ability to wear a headset covering one or both ears and personal protective equipment, such as a protective harness, while operating equipment.

Nice To Haves

• Bachelor's degree.
• Bilingual Spanish.

Responsibilities

• Identify and coordinate daily activities to achieve productivity, teamwork, safety, quality, and job-knowledge objectives.
• Oversee distribution center operations to ensure products are processed and delivered accurately and on time.
• Direct and develop hourly staff through coaching, counseling, career development, and corrective actions.
• Conduct annual performance appraisals and provide ongoing performance feedback.
• Interview and hire new employees.
• Collaborate across departments to drive optimal productivity.
• Analyze business and performance trends and metrics to develop solutions, programs, and policies.
• Foster an environment where diverse backgrounds are respected and valued.
• Respond to employee needs with professionalism, respect, and consideration.
• Manage difficult employee situations professionally.

Benefits

• Annual discretionary bonus of up to 10% of base salary.
• Paid time off accrued bi-weekly based on hours worked, up to 152 hours per year to start.
• Eight paid holidays and one paid family day off.
• Medical, dental, and vision benefits.
• 401(k) plan with dollar-for-dollar matching up to 4% of earnings, matched and vested each pay cycle.
• Life insurance.
• Short- and long-term disability coverage.
• Paid maternity and paternity leave.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed