DC Supervisor

SanMar- External • Ashland, VA

2d • $71,732 - $96,600 • Onsite

About The Position

The Distribution Center (DC) Supervisor is responsible for planning, organizing, and monitoring department operations, including receiving, storage, order fulfillment, and shipping, to ensure smooth and consistent operations. The supervisor supports employees and, at the discretion of DC leadership, other departments as necessary. The position is based at 10462 Hickory Hill Road, Ashland, VA 23005, and works Monday through Friday from 2:30 p.m. to 11:00 p.m.

The role directs and develops hourly staff, oversees distribution center operations, supports productivity and safety, and collaborates across departments. It also involves employee hiring, performance management, conflict management, and analyzing business and performance trends to develop solutions, programs, and policies.

The work takes place in a fast-paced warehouse environment with powered equipment, machinery, conveyor systems, and potential exposure to dust and changing or extreme temperatures. The environment is moderately noisy and may require personal protective equipment, including a protective harness when operating equipment.

Requirements

• 4–6 years of warehouse experience.
• 1–3 years of experience as a lead or supervisor.
• Ability to read, write, identify colors, sizes, quantities, label and SKU information, and verbally communicate with customers.
• Ability to follow directions and change priorities or job duties as business needs require.
• Sound and accurate judgment.
• Flexibility and ability to adapt quickly to changes in the work environment.
• Accuracy and thoroughness, with attention to monitoring work quality.
• Strong conflict management skills.
• Strong interpersonal and negotiation skills.
• Excellent verbal and written communication skills.
• Self-directed and motivated.
• Ability to take initiative to identify and anticipate department needs and recommend implementation.
• Ability to work in a high-demand, high-volume environment while meeting deadlines.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Basic English literacy for operating machines and completing necessary daily paperwork.
• Ability to meet the physical demands of the warehouse role, including frequently lifting or moving up to 60 pounds and using powered equipment.

Nice To Haves

• Bachelor's degree preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Identify and coordinate daily activities to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
• Oversee distribution center operations to ensure products are processed and delivered accurately and on time.
• Provide day-to-day direction and development to hourly staff, including coaching, counseling, career development, and corrective actions.
• Conduct annual performance appraisals and provide ongoing feedback on employee performance.
• Interview and hire new employees.
• Collaborate across departments to drive optimal productivity.
• Analyze business and performance trends and metrics to develop solutions, programs, and policies.
• Foster an environment where diverse backgrounds are respected and valued.
• Respond to employee needs with professionalism, respect, and consideration.
• Manage difficult employee situations professionally.

Benefits

• Annual discretionary bonus eligibility up to 10% of base salary.
• Paid time off accrued bi-weekly based on hours worked, up to 152 hours per year to start.
• 8 paid holidays and 1 paid family day off.
• Medical, dental, and vision benefits.
• 401(k) plan with a dollar-for-dollar match up to 4% of earnings, matched and vested each pay cycle.
• Life insurance.
• Short- and long-term disability coverage.
• Paid maternity and paternity leave.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed