DC Supervisor

SanMar-Internal • Ashland, VA

2d • $71,732 - $96,600 • Onsite

About The Position

The DC Supervisor is responsible for planning, organizing, and monitoring department operations, including receiving, storage, order fulfillment, and shipping, to ensure smooth and consistent operations. The supervisor supports employees and, at the discretion of DC leadership, other departments as necessary. The role provides day-to-day direction and development to hourly staff and helps ensure products are processed and delivered accurately and on time.

Requirements

• 4–6 years of warehouse experience.
• 1–3 years of experience as a lead or supervisor.
• Ability to read and write and sufficient ability to identify colors, sizes, quantities, labels, and SKU information, and to communicate verbally with customers.
• Ability to follow directions and change priorities or duties as business needs require.
• Sound and accurate judgment.
• Flexibility and ability to adapt quickly to changes in the work environment.
• Accuracy and thoroughness, with ability to monitor work to ensure quality.
• Strong conflict-management skills.
• Strong interpersonal and negotiation skills.
• Excellent verbal and written communication skills.
• Self-directed and motivated.
• Initiative to identify and anticipate department needs and recommend implementation.
• Ability to work in a high-demand, high-volume environment while meeting deadlines.
• Ability to work independently and within a team.
• Strong attention to detail.
• Basic English literacy for operating machines and completing necessary daily paperwork.

Nice To Haves

• Bachelor's degree preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Identify and coordinate daily activities to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
• Oversee distribution center operations to ensure products are processed and delivered accurately and on time.
• Provide day-to-day direction and development to hourly staff, including coaching, counseling, career development, and corrective actions.
• Conduct annual performance appraisals and provide ongoing feedback on performance.
• Interview and hire new employees.
• Collaborate across departments to drive optimal productivity.
• Analyze business and performance trends and metrics to develop solutions, programs, and policies.
• Foster an environment where diverse backgrounds are respected and valued.
• Respond to employee needs with professionalism, respect, and consideration.
• Manage difficult employee situations professionally.

Benefits

• Annual discretionary bonus eligibility of up to 10% of base salary.
• Paid time off accrued bi-weekly based on hours worked, up to 152 hours per year to start.
• Eight paid holidays and one paid family day off.
• Medical, dental, and vision benefits.
• 401(k) plan with a dollar-for-dollar match up to 4% of earnings, matched and vested each pay cycle.
• Life insurance.
• Short- and long-term disability coverage.
• Paid maternity and paternity leave.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager