Lead Sales Supervisor - Tri-City Center

See's Candies•Redlands, CA

About The Position

See’s Candies is seeking a Lead Sales Supervisor to help lead the retail sales team and ensure smooth operation of the Tri-City Center shop. The role provides guidance to team members, drives sales initiatives, supports excellent customer service, and oversees day-to-day store activities. The supervisor reports to the Shop Manager and collaborates with the Shop Management Team. The position pays $25.08 per hour.

Requirements

At least 1 year of retail supervisory experience.
Proven success developing, motivating, training, and coaching employees.
Excellent customer service, communication, and organizational skills, as well as strong cash-handling and merchandising ability.
Ability to follow, implement, and enforce company policies and procedures.
Strong work performance.
Proven ability to grow the business by identifying sales opportunities and developing a sales-driven team.
Ability to learn new technologies quickly and manage change efficiently, proactively, and positively.
Physical ability to perform essential job functions, including packing candy, stocking shelves, ringing sales, standing or walking throughout the shift, and frequently lifting up to 25 pounds.
Flexibility to work weekends and holidays.
Internal applicants must be in good standing.

Responsibilities

Assist the Shop Manager in leading the retail team and fostering a sales-focused and customer-focused environment.
Motivate and guide team members to achieve individual and collective sales goals.
Oversee day-to-day retail location operations in accordance with company guidelines.
Ensure compliance with visual merchandising standards and product presentation requirements.
Assist in resolving customer and employee concerns professionally and promptly.
Help train and develop team members on company programs, policies, and procedures.
Create a positive and welcoming customer atmosphere through effective engagement.
Assist with cash-handling, company-asset protection, and banking procedures.
Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
Assist with inventory management, accuracy, stock levels, and communicating inventory needs and trends to management.
Submit required paperwork promptly, including payroll approvals and other administrative tasks.
Perform other duties as assigned.