FT Sales Supervisor: Bad Birdie

Leap • Scottsdale, AZ

22h

About The Position

Bad Birdie is seeking a passionate, results-driven Sales Supervisor for its boutique powered by the Leap Platform. This hands-on retail leader works on the sales floor, develops the team, and creates exceptional customer experiences. As a key member of the leadership team and Leader on Duty, the Sales Supervisor partners with the Store Manager/General Manager to drive sales performance, lead daily operations, and maintain an elevated in-store experience. When the Store Manager is absent, the Sales Supervisor oversees the business, sales goals, brand standards, and customer service.

The position is hourly, pays $20–$22, and is bonus eligible. Compensation depends on the candidate’s experience, skills, competencies, and qualifications. Medical, dental, and vision benefits are available to employees averaging 32 or more hours per week. The role requires flexible availability, including days, evenings, weekends, and holidays, and active work on the sales floor.

Requirements

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills and ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills and ability to provide feedback, motivate others, and build positive team relationships.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to stand, walk, climb ladders, and lift up to 50 lbs while actively leading on the sales floor.
• Must be at least 18 years of age.

Nice To Haves

• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and effective selling behaviors.
• Monitor business performance throughout the day, identify opportunities, and adjust priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to make thoughtful recommendations and deliver experiences that encourage customer loyalty and repeat business.
• Provide coaching, feedback, recognition, and ongoing support to develop a high-performing team.
• Partner with store leadership to onboard team members, reinforce training, and foster accountability and collaboration.
• Serve as Leader on Duty, overseeing daily store execution and preparing the team to deliver an exceptional customer experience.
• Execute brand standards for visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
• Support store events, activations, new store openings, and market initiatives as needed.
• Oversee sales floor standards, including organization, replenishment, cleanliness, and overall store presentation.

Benefits

• Bonus eligible.
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health Employee Assistance Program.
• 401(k).
• Accrued paid time off: full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed