FT Sales Supervisor: Bad Birdie

Leap • Scottsdale, AZ

2d • $20 - $22 • Onsite

About The Position

Bad Birdie is seeking a passionate, results-driven Sales Supervisor for its boutique powered by the Leap Platform. This hands-on retail leader works on the sales floor, develops the team, and creates exceptional customer experiences. As a member of the leadership team, the Sales Supervisor serves as Leader on Duty and partners with the Store Manager/General Manager to drive sales performance, lead daily operations, and maintain an elevated in-store experience. When the Store Manager is absent, the Supervisor oversees the business, ensuring sales goals are pursued, brand standards are maintained, and customers receive exceptional service. The position pays $20–$22 per hour, with compensation based on experience, skills, competencies, and qualifications; the role is bonus eligible.

Requirements

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills and the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills, including the ability to provide feedback, motivate others, and build positive team relationships.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and effective selling behaviors.
• Monitor business performance throughout the day, identify opportunities, and adjust priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to provide thoughtful recommendations and experiences that encourage customer loyalty and repeat business.
• Provide coaching, feedback, recognition, and ongoing support to develop a high-performing team.
• Partner with store leadership to onboard new team members, reinforce training, and foster accountability and collaboration.
• Serve as Leader on Duty, overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
• Execute brand standards for visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
• Support store events, activations, new store openings, and market initiatives as needed.
• Oversee daily sales floor standards, including organization, replenishment, cleanliness, and overall store presentation.

Benefits

• Bonus eligibility
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued paid time off: Full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to busy-season restricted dates and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed