Barback - Birdie G's

AccorHotel • Los Angeles, CA

9d

About The Position

The Barback at Birdie G’s, a California brasserie at Fairmont Century Plaza, supports bartenders and the bar team in delivering friendly, courteous, timely, and professional guest service. The role includes assisting with beverage preparation according to recipes and presentation guidelines, preparing and maintaining the bar for service, and ensuring compliance with liquor laws. The Barback also helps control costs and waste, maintains personal and financial accountability, and works with prep, kitchen, and restaurant colleagues to support the guest experience.

Birdie G’s serves California brasserie fare and features a bar program of classic and seasonal cocktails and a wine list focused on sustainable, low-intervention producers. The Barback is expected to know the restaurant menu, property food outlets and amenities, general city information, and hotel history, and to represent the department, property, and brand positively.

Requirements

• Knowledge of spirits, cocktails, wine, and beer.
• Previous customer service experience.
• Strong communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable, with the ability to work with minimal supervision.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a small team and independently.
• Ability to focus on guest needs while remaining calm and courteous.
• Previous barback experience in a luxury environment.
• Previous barback experience in a high-volume environment.

Nice To Haves

• Previous food and beverage and/or barista experience.

Responsibilities

• Exceed guest expectations and help prioritize the guest experience.
• Assist bartenders with all steps of service.
• Work with the prep team and kitchen to ensure the bar is prepared to service standards.
• Stock and break down the bar for service.
• Interact with guests in a way that makes them feel special and provide proper, friendly service.
• Comply with liquor laws in the preparation, serving, and consumption of alcoholic beverages.
• Maintain personal and financial accountability.
• Maintain cleanliness and organization of the bar and bar prep area.
• Control cost and waste.
• Maintain knowledge of the menu and food preparation techniques.
• Proactively assist co-workers and support and assist managers.
• Be proficient with property services and familiar with food outlets and amenities.
• Know general city information and hotel history.
• Serve as an ambassador for the department, property, and brand.

Benefits

• Discounted hotel rooms and food and beverage rates at sister properties around the globe.
• Learning programs through Academies to promote growth and development.
• Opportunities to develop talent and grow within the property and across the world.
• Opportunity to make a difference through Corporate Social Responsibility activities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed