Sales Supervisor - Old Mill Retail District

Warby Parker • Bend, OR

4d

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences in its retail locations. Sales Supervisors contribute to the business through direct customer interactions, communicate the company’s story and mission on the sales floor, and participate in process improvement and special projects. The role also involves leading floor selling, front-of-house operations, and team touch-bases when a manager is not present, as well as opening and closing the store.

Requirements

• Professional retail experience at a customer-focused company.
• At least 6 months of experience in a management position.
• Exceptional interpersonal and communication skills to deliver customer service.
• Ability to remain calm under pressure and adapt quickly.
• Ability to work as a team player and help customers and teammates.
• Proactive problem-solving ability.
• Self-motivation and a commitment to strong performance.
• Ability to bring positive energy to the workplace, including when working long hours.
• Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker’s values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate product knowledge and provide thoughtful, honest style advice.
• Develop innovative ways to improve the glasses-shopping experience.
• Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

• Health, vision, and dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days for full-time employees.
• 401(k) retirement savings plan for full-time employees.
• Parental leave, including for non-birthing parents, for full-time employees.
• Short-term disability for full-time employees.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support for full-time employees.
• Optical education reimbursement for full-time employees.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed