Sales Supervisor, Tysons Corner

Charles Tyrwhitt•Tysons Corner, VA
•Onsite

About The Position

Charles Tyrwhitt is hiring a full-time Sales Supervisor for its Tysons Corner store. The role supports the store team in delivering sales results and the company’s customer-service expectations. The Sales Supervisor helps run the store day to day, coaches and develops colleagues, and supports consistent product knowledge, visual merchandising, and store standards. Full training is provided on the brand, products, and customers.

Requirements

  • Customer service experience is essential.
  • Previous retail leadership experience is required.
  • A driven, can-do attitude, enthusiasm, and pride in appearance.
  • Authorization to work in person within the United States.

Nice To Haves

  • Customer service experience in a premium retail environment.

Responsibilities

  • Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results.
  • Support the day-to-day running of the store, including team support, deployment, training, email and phone responses, cashing up, security processes, and opening and closing.
  • Take initiative to increase selling skills across the team.
  • Ensure the team meets customer-service expectations through expert product knowledge and awareness of current ranges and promotions.
  • Use and encourage colleagues to use store, business, and staff training tools, including commercial reports and visual merchandising directives, to support consistent visual and store standards.

Benefits

  • Quarterly bonus based on team sales performance.
  • Uniform allowance from day one.
  • 401(k) with 5% company match.
  • Medical, dental, and vision insurance for the employee and family, with company contribution.
  • Paid time off combining sick and vacation time.
  • PayActiv partnership allowing employees to access wages already earned before payday.
  • Flexible Spending Account.
  • Employee Assistance Program.
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