Client Service Coordinator - Tysons Corner

HairClub•Tysons Corner, VA

About The Position

Bosley HairClub is hiring a Client Service Coordinator to join a fast-paced team in the hair and personal care industry. This role supports the client experience from arrival, helping create a welcoming environment and assisting clients throughout their visit. The coordinator works closely with styling and service teams and helps clients feel more confident through attentive, organized service.

Requirements

  • At least one year of experience in customer service, hospitality, retail, a salon, a medical office, or a similar setting.
  • Warm, professional communication skills.
  • Strong organization and time management skills.
  • Comfort using scheduling, point-of-sale, or business software.
  • Dependability and the ability to stay composed in a busy environment.
  • Genuine enjoyment of helping people and working as part of a team.

Responsibilities

  • Welcome clients and visitors warmly and professionally.
  • Answer calls and provide clients with information they need.
  • Schedule and confirm appointments.
  • Process transactions accurately.
  • Partner with styling and service teams to keep daily operations running smoothly.
  • Assist with retail and service opportunities.
  • Support clients with questions, appointment changes, and general needs.
  • Assist where needed and collaborate closely with the team.

Benefits

  • $20 per hour.
  • Consistent schedule and dependable hours.
  • Paid training.
  • Paid vacation, holidays, and personal days.
  • Medical insurance.
  • Dental insurance.
  • Life insurance.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Ongoing training and opportunities to grow.
  • Fun, supportive work environment.
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