Full Time - Sales Specialist - Millwork - Day (Bilingual Preferred)

Lowe's Home Centers • Wilson, NC

10d • Onsite

About The Position

As a Sales Specialist at Lowe’s, you will help customers identify the products they need and turn project ideas into reality. You will spend much of your time consulting with customers, discussing project needs, answering questions, and explaining product specifications, features, promotions, and financing options. You will provide project estimates, coordinate installer visits, process and track customer orders and installations, and follow up to help ensure projects are completed. You will become a product expert in the assigned department, which may include Millwork and other listed store departments. The role involves active movement throughout the store or garden center, phone calls, customer and vendor interaction, and helping with sales, inventory, pricing, checkout, and associate development. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, varied weather and climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts as appropriate, and use powered equipment only with proper training or assistance.

Requirements

• High school diploma or GED, or the alternative experience pathway stated in the posting: three years of external customer-facing sales experience or 18 months of Lowe’s retail experience if the education requirement is not met.
• One year of customer-facing sales experience or six months of Lowe’s retail experience; the posting also states the alternative experience pathway above if the education requirement is not met.
• One year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to stand and sit for prolonged periods.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

• One year of experience completing customer sales orders.
• One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
• Two years of experience designing customized products for customers using 20/20 or a computer-aided design system.
• Professional certification related to the department being considered.
• Bilingual skills.

Responsibilities

• Seek out customers to understand their needs, answer questions, and communicate the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors in the department; provide project estimates, schedule installer visits, process and track orders and installations, and follow up on projects.
• In the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels and work with vendors and other stores to locate merchandise and order replacement stock.
• Perform price reviews according to pricing policies and maintain pricing and related documentation.
• Support checkout functions, call buttons, departmental pages, and requests for assistance.
• Train department associates on the sales floor and coach them on development needs.
• Complete other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Additional bonus opportunities based on sales performance.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• 10% Associate Discount.
• Track to the Trades program.
• Lowe’s will support and fund sales-related licensure or registration required by state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED