Sales Representative (bilingual)
About The Position
The Sales Representative is a customer-facing, performance-driven role serving the Aldine area. The representative works directly with customers to understand their needs and guide them through financial solutions. The role involves inbound and outbound conversations, asking follow-up questions, and helping customers make decisions, including decisions about money. Success requires maintaining a positive, engaged approach when customers hesitate or decline, continuing conversations with appropriate follow-up questions, building confidence through practice and coaching, applying feedback promptly, and performing consistently in a structured, goal-driven environment. The company offers structured training, ongoing coaching, advancement opportunities, and a team environment. The schedule is 40 hours per week, Monday through Saturday, with Sundays off. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Compensation is $15.37–$16.85 per hour with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Fluency in English and Spanish.
- Ability to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver's license.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Comfort speaking with customers over the phone and in person.
- Comfort asking direct questions, handling hesitation or rejection, and making outbound calls.
Nice To Haves
- Customer service, sales, or collections experience.
Responsibilities
- Work directly with customers to understand their needs and guide them through financial solutions.
- Handle inbound and outbound customer conversations, including making outbound calls.
- Ask follow-up questions and help customers make decisions, including decisions about money.
- Stay engaged with customers when they hesitate or say no.
- Apply coaching and feedback to improve performance.
Benefits
- Majority company-paid health, dental, and vision insurance.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days and five sick days.
- Monthly bonus potential.
- Structured training and ongoing coaching.
- Fast-track advancement opportunities.
- Team environment focused on employee success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
