Sales Representative - Virgina

Erbe USAorporated•Richmond, VA

About The Position

The Sales Representative analyzes the assigned territory and develops strategies to achieve sales quotas for capital equipment, disposable products, and specialty or strategic new product initiatives. The role sells, promotes, and supports company products, programs, and services to hospitals, surgery centers, doctors’ offices, clinics, and other customers. It provides customer education about electrosurgery and Erbe technology, supports trade shows and meetings, and develops strong relationships with customers and company employees. The representative manages sales reporting, forecasts, expenses, demonstration equipment, product samples, customer communications, sales leads, quotes, product evaluations, and product in-service training. The role reports potential product complaints promptly and maintains supporting records for Quality Assurance and Regulatory Affairs compliance. It also maintains demonstration inventory, helps develop luminary sites, and collaborates with Marketing on promotional and advertising materials. This is a full-time, individual-contributor position with no direct supervisory responsibility. The work is based in a professional office environment and requires travel. The regular schedule is Monday through Friday, 8:30 a.m. to 5 p.m.; occasional evening and weekend work may be required.

Requirements

  • Bachelor’s degree in business, marketing, or a related field.
  • At least 3 years of overall sales experience, with particular emphasis on medical, pharmaceutical, or other healthcare sales.
  • Excellent verbal and written communication skills and strong interpersonal skills.
  • Detail-oriented, with strong organizational skills.
  • Ability to handle a high volume of work while meeting deadlines.
  • High-quality computer skills, including Microsoft Office and Outlook, and some exposure to web-based CRM and other sales tools.
  • Ability to understand and convey complex information to a variety of offices, along with superior sales skills.
  • Legally authorized to work in the United States.
  • Must not be barred from working with federal contracts or government entities, or listed on the federal excluded parties list.

Responsibilities

  • Analyze the assigned territory and develop strategies to attain sales quotas for capital equipment, disposable products, and specialty or strategic new product initiatives.
  • Sell, promote, and support company products, programs, and services to hospitals, surgery centers, doctors’ offices, clinics, and other customers in the territory.
  • Provide and support educational programs about electrosurgery and Erbe technology for customers in the assigned territory.
  • Participate in and support trade shows and meetings in the assigned territory and, when necessary, outside the territory.
  • Provide required sales reports, forecasts, expense reports, case reports, and weekly activity reports to management in a timely manner.
  • Manage business expenses and the use of demonstration equipment, product samples, and supplies responsibly, staying within assigned expense and sample budgets.
  • Handle customer communications and follow up on sales leads promptly; generate and monitor accurate sales quotes; conduct product evaluations; and provide adequate product in-service training to accounts.
  • Immediately notify the company of potential complaints relating to products sold and maintain records supporting Quality Assurance and Regulatory Affairs compliance with QSR requirements.
  • Maintain demonstration inventory in good condition and return it for technical service, calibration, or replacement within the instructed time frame.
  • Comply with company policies and build strong relationships with in-house and field employees.
  • Assist in developing luminary sites in the assigned territory to ensure excellent evaluation outcomes.
  • Collaborate with the Marketing team to develop and produce promotional and advertising materials.
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