Sales Representative - Virgina

Erbe USA Incorporated•Richmond, VA

About The Position

The Sales Representative manages an assigned Virginia sales territory, developing strategies to achieve sales quotas for capital equipment, disposable products, and strategic new product initiatives. The role promotes, sells, and supports company products, programs, and services at hospitals, surgery centers, doctors’ offices, clinics, and other customer sites. It also provides customer education about electrosurgery and Erbe technology, supports territory events and trade shows, and works with marketing on promotional and advertising materials. The position handles sales leads, customer communications, quotes, product evaluations, and product in-services; maintains demonstration inventory; and submits required sales, forecast, expense, case, and activity reports. The representative manages expenses and samples within assigned budgets, promptly reports potential product complaints, and maintains records supporting quality and regulatory requirements. This is an individual-contributor position with no direct supervisory responsibility. It is full-time, Monday through Friday, 8:30 a.m. to 5 p.m., with occasional evening and weekend work as duties require. Travel is required.

Requirements

  • Bachelor’s degree in business, marketing, or a related field.
  • At least 3 years of overall sales experience, with particular emphasis on medical, pharmaceutical, or other healthcare sales.
  • Excellent verbal and written communication skills and strong interpersonal skills.
  • Detail-oriented, with strong organizational skills.
  • Ability to handle a high volume of work while meeting deadlines.
  • High-quality computer skills, including MS Office and Outlook, and some exposure to web-based CRM and other sales tools.
  • Ability to understand and convey complex information to a variety of offices, along with strong sales skills.
  • Must be legally authorized to work in the United States and not barred from working with federal contracts or government entities or listed on the federal excluded parties list.
  • Ability to travel as required.

Responsibilities

  • Analyze the territory and develop strategies to attain assigned sales quotas for capital equipment, disposable products, and specialty or strategic new product initiatives.
  • Sell, promote, and support company products, programs, and services to hospitals, surgery centers, doctors’ offices, clinics, and other customers in the assigned territory.
  • Provide and support customer education about electrosurgery and Erbe technology.
  • Participate in and support trade shows and meetings in the territory and, when necessary, outside it.
  • Provide management with required sales reports, forecasts, expense reports, case reports, and weekly activity reports in a timely manner.
  • Manage business expenses and demonstration equipment, product samples, and supplies responsibly and within assigned budgets.
  • Handle customer communications and follow up on sales leads promptly; generate and monitor sales quotes, conduct product evaluations, and provide product in-services.
  • Immediately notify the company of potential complaints concerning products sold and maintain records supporting QA/RA compliance with QSR requirements.
  • Maintain demonstration inventory in good condition and return it for technical service, calibration, or replacement within the instructed timeframe.
  • Comply with company policies and build strong relationships with in-house and field employees.
  • Assist in developing luminary sites in the assigned territory to support excellent evaluation outcomes.
  • Collaborate with the marketing team to develop and produce promotional and advertising materials.
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