Sales Representative - Cold Chain

Veritiv • Tracy, CA

2d

About The Position

The Sales Representative develops and executes sales strategy for Veritiv products and services within a designated geography or industry, leading the sale of products and value-added services to meet or exceed individual and company goals in an established territory. The role focuses on identifying customer needs and presenting suitable solutions, building new customer relationships, and supporting customer and segment growth. Cold Chain Packaging experience and knowledge are required.

The representative serves as a first point of contact for customer inquiries and complaints, seeks timely resolutions, and collaborates with other sales representatives to deepen product and segment knowledge and promote solutions. The role also uses sales technology and CRM tools for account planning, customer follow-up, and recording interactions; develops customer presentations and business reviews; and represents Veritiv at relevant business events.

The position requires 15+ years of related job experience and 25% travel. A bachelor's degree is preferred. Veritiv describes its culture as engaging, inclusive, and collaborative, and offers training, professional development, mentorship, and a range of employee benefits.

Requirements

• 15+ years of related job experience.
• Experience and knowledge in Cold Chain Packaging.
• Strong problem-solving skills and ability to collaborate with team members on best practices.
• Ability to work quickly and efficiently.
• Experience providing leadership to others on work-related systems, processes, and challenges.
• Experience interpreting strategy and policy to set and deliver objectives.
• Proficiency with Microsoft Office Suite.
• Strong planning and organizational skills.
• Ability to travel 25%.

Nice To Haves

• Territory sales or account management experience.
• Experience with Salesforce.com or another CRM.
• Bachelor's degree.

Responsibilities

• Participate in training and development programs to improve sales competencies and support profitable customer and segment growth.
• Use sales technology and tools to meet strategic account-planning objectives and maximize customer and segment growth potential.
• Collaborate with sales representatives to expand product and segment knowledge and promote solutions to customers.
• Serve as the first point of contact for customer inquiries and complaints and work toward timely resolutions.
• Build a personal network and represent the organization at business-sector events to enhance the company brand.
• Create and deliver customized presentations and business reviews about Veritiv solutions and customer growth opportunities.
• Use CRM to schedule follow-up actions and record relevant information about customer interactions.
• Identify customer needs and present solutions offered by the organization.
• Develop and implement customer contact plans to communicate product launches and engage potential customers in relevant sales campaigns.
• Lead sales strategy and implementation for products and value-added services in an established territory, meeting or exceeding individual and company goals.

Benefits

• Healthcare benefits, including medical, dental, vision, and a health savings account.
• Life, AD&D, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Other fringe benefits.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior