Sales Representative - Cold Chain Packaging

Veritiv • Tennessee, IL

2d

About The Position

The Sales Representative develops and executes sales strategy for Veritiv products and services within a designated geography or industry, with a focus on Cold Chain Packaging. The role leads the strategy and implementation for selling products and value-added services to meet or exceed individual and company goals in an established territory.

The representative develops customer relationships and growth opportunities through customer contact plans, product-launch communications, relevant sales campaigns, customized presentations, and business reviews. The role uses CRM and other sales technology to plan account activity, document customer interactions, and identify solutions that address customer needs. It also collaborates with other sales representatives, represents Veritiv at business-sector events, and serves as the first point of contact for customer inquiries and complaints, working proactively toward timely resolutions.

The position includes 25% travel. Veritiv describes its culture as engaging, inclusive, and collaborative, with training, professional development, career pathing, mentorship, and a range of employee benefits.

Requirements

• 15+ years of related job experience.
• Experience and knowledge in Cold Chain Packaging.
• Strong problem-solving skills and ability to collaborate with team members on best practices.
• Ability to work quickly and efficiently.
• Experience providing leadership to others regarding work-related systems, processes, and challenges.
• Experience interpreting strategy and policy to set and deliver objectives.
• Proficient with Microsoft Office Suite.
• Strong planning and organization skills.

Nice To Haves

• Bachelor's degree preferred.
• Territory sales or account management experience preferred.
• Experience with Salesforce.com or another CRM preferred.

Responsibilities

• Participate in training and development programs to improve sales competencies and generate profitable customer and segment growth.
• Use sales technology and tools to meet account-planning objectives and maximize customer and segment growth potential.
• Collaborate with other sales representatives to expand product and segment knowledge and promote solutions to customers.
• Serve as the first point of contact for customer inquiries and complaints and work toward timely resolutions.
• Build a professional network and represent the organization at business-sector events to enhance the company brand.
• Prepare and deliver customized presentations and business reviews about Veritiv solutions and customer growth opportunities.
• Use CRM to schedule follow-up actions and record relevant information from customer interactions.
• Identify customer needs and present relevant organizational solutions.
• Develop and implement customer contact plans to communicate product launches and engage potential customers in sales campaigns.
• Lead the strategy and implementation for selling products and value-added services to meet or exceed individual and company goals in an established territory.
• Travel 25% and perform other duties as assigned.

Benefits

• Healthcare benefits, including medical, dental, vision, and a health savings account.
• Life, AD&D, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Other fringe benefits.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee-led Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior