Sales Representative - Cold Chain

Veritiv•Carrollton, TX

About The Position

The Sales Representative is responsible for developing and executing the sales strategy for Veritiv products and services within a designated geography or industry. The role focuses on building customer and segment growth, identifying customer needs, presenting suitable solutions, and selling products and value-added services to meet or exceed individual and company goals in an established territory. The representative serves as a first point of contact for customer inquiries and complaints, works to resolve issues promptly, and develops customer relationships through planned outreach, follow-up, presentations, and business reviews. The role also involves using sales technology and CRM tools, collaborating with other sales representatives, participating in professional development, and representing Veritiv at business-sector events. Travel of 25% may be required, and other duties may be assigned.

Requirements

15 or more years of related job experience.
Ability to work quickly and efficiently.
Experience providing leadership to others on work-related systems, processes, and challenges.
Experience interpreting strategy and policy to set and deliver objectives.
Proficiency with Microsoft Office Suite.
Strong planning and organizational skills.
Bachelor's degree preferred.

Nice To Haves

Experience and knowledge in Packaging, Facility Solutions, Print/Publishing, or Rigid.
Territory sales or account management experience.
Experience with Salesforce.com or another CRM.
Strong problem-solving skills and ability to collaborate with team members on best practices.
Understanding of managing a customized sales cycle to provide solutions to clients.

Responsibilities

Participate in training and development programs to strengthen sales competencies and support profitable customer and segment growth.
Use sales technology and tools to support strategic account planning and maximize customer and segment growth potential.
Collaborate with other sales representatives to expand product and segment knowledge and promote solutions to customers.
Serve as the first point of contact for customer inquiries and complaints and work proactively toward timely resolution.
Build a professional network and represent the organization at business-sector events to enhance the company brand.
Develop and deliver customized presentations and business reviews about Veritiv solutions and customer growth opportunities.
Use CRM to schedule follow-up actions and record relevant information about customer interactions.
Identify customer opportunities and present organizational solutions that meet customer needs.
Develop and implement customer contact plans to communicate product launches and engage potential customers in relevant sales campaigns.
Lead the strategy and implementation of selling products and value-added services in an established territory to meet or exceed individual and company goals.
Travel as required; other duties may be assigned.

Benefits

Healthcare benefits, including medical, dental, vision, and health savings account.
Life, AD&D, and disability insurance.
401(k).
Paid time off.
Tuition reimbursement.
Employee assistance program.
Other fringe benefits.
Employee Resource Groups and Veritiv Cultural Alliance.
Recognition platform.
Training opportunities, professional development programs, career pathing, and mentorship opportunities.