Sales Representative - Packaging

Veritiv•Kentwood, MI

About The Position

The Sales Representative develops and executes a sales strategy for selling Veritiv products and services within a designated geography or industry. The role focuses on new business development, customer relationship management, customer-specific solutions, and meeting established sales targets. It requires a competitive, motivated approach and a drive to solve problems. The position sells and promotes products and value-added services, develops customer contact plans and sales campaigns, identifies customer needs and presents relevant solutions, and prepares custom presentations and business reviews. The representative uses CRM and sales technology to manage customer interactions, follow-up actions, strategic account planning, and growth opportunities. The role also builds a professional network, represents Veritiv at business events, responds to customer inquiries and complaints, collaborates with other sales representatives, and participates in training and development. The role requires 25% travel and includes computer work in an office as well as travel to customers, suppliers, and group meetings. Physical requirements include prolonged sitting and computer use, continuous use of fingers, hands, and wrists, and frequent lifting or moving of items weighing up to 10 pounds.

Requirements

5–10 years of related job experience.
High school diploma or GED.
Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Excellent verbal, written, interpersonal, and diplomacy skills.
Ability to present information effectively to internal and external partners.
Ability to persuade, negotiate, and sell.
Strong problem-solving skills and ability to collaborate with team members on best practices.
Ability to travel 25%.

Nice To Haves

Experience and knowledge in packaging.
Territory sales or account management experience.
Experience with Salesforce.com or another CRM.
Bachelor's degree.
Understanding of managing a customized sales cycle to provide solutions to clients.

Responsibilities

Sell and promote products and value-added services to meet or exceed individual and company goals in an established territory.
Develop and implement customer contact plans to communicate product launches and engage potential customers in relevant sales campaigns.
Identify opportunities and present organizational solutions that meet customer needs.
Develop and provide custom presentations and business reviews on Veritiv solutions that could support customer growth.
Use CRM to schedule follow-up actions and record information that supports customer interactions.
Build a personal network and represent the organization at business-sector events to enhance the company brand.
Serve as the first point of contact for customer inquiries and complaints and work proactively toward timely resolution.
Coordinate with other sales representatives to expand segment and product knowledge and collaborate on promoting solutions to customers.
Leverage sales technology and tools to support strategic account planning and maximize customer and segment growth potential.
Participate in training and development programs to enhance sales competencies and generate profitable customer and segment growth.

Benefits

Medical, dental, and vision healthcare benefits.
Health savings account.
Life, accidental death and dismemberment, and disability insurance.
401(k).
Paid time off.
Tuition reimbursement.
Employee assistance program.
Other fringe benefits.
Training opportunities, professional development programs, career pathing, and mentorship opportunities.
Employee-led Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.