About The Position

The Waste Pro Sales Representative grows revenue in the assigned division territory through prospecting, business development, communication, relationship building, and consultative selling. The role develops partnerships with customers, commercial clients, franchisers, business leaders, government officials, and strategic partners to acquire new contracts and extend existing agreements for solid waste and recycling collection, processing, transportation, and disposal. The representative works with the Sales Manager and internal partners, including Division Managers, to understand customer needs and buying influences, meet client expectations, and close business. The position also supports prospecting for potential clients, including municipal opportunities, and develops and maintains customer relationships to drive acquisition, retention, and contract renewal.

Requirements

  • Associate's, bachelor's, or equivalent education in business or marketing; related work experience may substitute for educational requirements.
  • 1–2 years of sales, marketing, or business development experience in the waste services industry, with significant emphasis on commercial sales.
  • At least 1 year of progressive sales experience.
  • Ability to apply consultative and solutions-based selling skills.
  • Applied skills in negotiation, bid responses, contract management, forecasting, and reporting.
  • Experience in sales generation, customer and client interaction, presentations, negotiation, account management, forecasting, pricing, and closing sales.
  • Strong written and oral communication, organization, interpersonal, listening, presentation, and problem-solving skills.
  • Professional demeanor and commitment to honesty and integrity.
  • Basic understanding of sales automation technology used to support the sales process.
  • Proficiency with software including Microsoft Outlook, Word, PowerPoint, and Excel.
  • Experience developing strategies to grow sales volume, manage costs, and identify opportunities through multiple channels.
  • Knowledge of the waste industry, competitors, and external factors influencing client buying decisions.
  • Knowledge of problem solving, market research, financial and profitability analysis, pricing, and client relationship management.
  • Ability to address sales obstacles using creative and adaptive approaches.
  • Ability and preparedness to travel extensively within the assigned sales territory.
  • Ability to work autonomously and as part of a team across functions in a dynamic environment.
  • Properly licensed and able to drive a motor vehicle extensively within the sales territory.
  • Ability to perform work requiring motor coordination and finger dexterity, such as keyboarding, operating machinery, and driving, for most of the workday.

Responsibilities

  • Develop sales volume and profitability within the assigned territory.
  • Partner with Regional and Corporate Sales Managers on short- and long-term market and sales planning.
  • Meet or exceed sales call activity goals for new business.
  • Match Waste Pro services and sales support to customer needs.
  • Build a customer base by contacting prospective customers by phone and through in-person visits.
  • Promote customer satisfaction through direct communication and feedback solicitation.
  • Acquire, retain, and renew contracts by building and maintaining relationships with customers, appointed staff, and other decision-makers.
  • Research competitors and use industry and company knowledge to develop winning proposals.
  • Partner with corporate sales, marketing, and regional management to prepare bid and RFP packages that meet specifications, pro forma, pricing, and professional-quality requirements.
  • Work with company executives, managers, associates, and customers to target opportunities and pursue leads.
  • Partner with Regional Sales Managers to close contracts through negotiation, competitive pricing, and adherence to sales strategy.
  • Work with finance and regional management on periodic billing and contract audits to support appropriate pricing and invoicing.
  • Help resolve customer complaints and issues in accordance with applicable local, state, and federal regulations.
  • Participate in relevant community events and activities to promote Waste Pro.
  • Keep management informed about sales activities that may affect the division, region, or company.
  • Use available technology to track and report sales activity and accurately forecast monthly, quarterly, and annual revenue opportunities.
  • Partner with Corporate Sales, Marketing, and Regional Specialists on press coverage, collateral, advertising, and sponsorship opportunities.
  • Stay current on competitor services and pricing.
  • Maintain sales activity status using a standard format or sales automation tool.
  • Attend assigned company-sponsored training and keep current with job-appropriate technology.
  • Perform additional duties as assigned by the Supervisor.
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